Hi, I’m
TELESHIA L. ALEXANDER
Ellenwood,GA
Summary
Competent Payroll experienced maintaining payroll records for multi-state employees. Performs analysis and processing of payroll transactions for new hires, transfers and terminations. Recognized for implementing payroll processes which decreased payroll errors significantly.
Overview
20
years of professional experience
6
years of post-secondary education
Work History
PeopleStrategyAtlanta, GA
Client Payroll Support
11.2016 - Current
Job overview
- Managed payroll data entry and processing support for multiple clients to comply with predetermined company guidelines.
- Processed employee W-9 and I-9 forms and managed benefits and leave time.
- Responded to client questions and requests for information in timely and knowledgeable fashion.
- Conducted research, gathered information from multiple sources and presented results.
Ultimate Software
Account Manager
01.2013 - 01.2015
Job overview
- Built and maintained successful relationships with customers and vendors.
- Maintained composure and patience in face of difficult customer situations.
- Created new account, reset passwords and configured access for users.
- Assisted customers with all payroll critical items.
- Modified systems and / or programs based on user and system specifications.
Ceridian
Client Service Analyst
01.2005 - 01.2009
Job overview
- Accurately denoted call issues (cases) based upon client dialogue and determined the most effective method of resolution.
- Developed documentation for common processes for both support staff and end-users.
- Performed special projects as determined necessary by Client Services Management.
- Reviewed support cases for technical and troubleshooting accuracy.
- Maintained a calm, professional demeanor when faced with high demand, high volume workloads.
- Built and maintained successful relationships with customers and vendors.
ADP
Payroll Support Analyst
01.2004 - 01.2005
Job overview
- Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool.
- Managed payroll and time and attendance systems.
- Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
- Processed rehires, transfers, terminations, garnishments and withholdings.
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
Education
Ashford University
Bachelor of Science from Organization Management Anticipated
01.2018 - Current
Skills
Detail-oriented
undefinedTimeline
Ashford University
Bachelor of Science from Organization Management Anticipated
01.2018 - Current
Client Payroll Support
PeopleStrategy
11.2016 - Current
Account Manager
Ultimate Software
01.2013 - 01.2015
Client Service Analyst
Ceridian
01.2005 - 01.2009
Payroll Support Analyst
ADP
01.2004 - 01.2005
Similar Profiles
Javion MontgomeryJavion Montgomery
Cashier at Dollar General StoreCashier at Dollar General Store
Terrance BelvinTerrance Belvin
Security Officer at Northside HospitalSecurity Officer at Northside Hospital
Lydia MarshallLydia Marshall
Truck Driver at M&G Express TransportationTruck Driver at M&G Express Transportation
Aunisty TaylorAunisty Taylor
Personal Care Assistant at Home NursePersonal Care Assistant at Home Nurse
IMANI ADAMSIMANI ADAMS
Client Support Specialist - Payroll at Adp- Automated Data ProcessingClient Support Specialist - Payroll at Adp- Automated Data Processing