Televisa N. King
Phoenix,USA
Summary
Seeking an interesting position with a growing company where I'm able to excel. A fast yet steady environment where I'm able to utilize my skills. I’m a focused Order Fulfillment Associate that excels at prioritizing, completing multiple tasks simultaneously and following through to achieve daily fulfillment goals. Processes working knowledge of ordering and packing systems. Service-focused individuals and friendly team player with talent for building productive working relationships.
Overview
26
26
years of professional experience
Work History
Order Fulfillment Associate
Amazon
Phoenix, AZ
09.2023 - Current
- Managed order processing and fulfillment operations to ensure timely delivery of customer orders.
- Operated warehouse equipment, including forklifts and pallet jacks, to maintain efficient inventory flow.
- Monitored stock levels and coordinated with team members for restocking and inventory accuracy.
- Developed and implemented best practices for packaging efficiency, reducing material waste in fulfillment processes.
Culler
Bimbo Bakery USA
Salt Lake, UT
09.2018 - 05.2023
- I make sure to check the cook buns after they come out of the oven. Making sure the quality is good and make sure I track it in the system. Pack and shipped out to the stores.
- Still there
Lead
Nearest
Salt Lake, UT
11.2015 - 06.2018
- Had to make sure to prepare meals for the airline. Had to get it on the airplane in timely manner. Make sure my crew was on task at all times. Make sure the food was in good quality and ready to go out to the planes. Always checking expiration date and portions.
Customer Service
General Dynamic IT
Sandy, UT
10.2013 - 09.2015
- Answered inbound calls from consumers trying to enroll for health insurance. Assisted with general questions regarding benefits and helping them choose which plan will benefit them or whichever packages they are interested in.
Customer Service
ACS
Sandy, UT
08.2010 - 09.2013
- Duties were to call mail order pharmacy, in charge of accounts as in billing, registering customers, ordering customer medication and updating accounts.
Customer Service
GALILEO PROCESSING
Salt Lake City, UT
04.2006 - 06.2010
- Answered inbound calls for customers regarding their prepaid credit card accounts. Did a lot of up selling for all other additional services we offered. Process applications, check account usage, balance, direct deposits, bill payments, and also help navigate the customers with their online account.
Customer Retention Specialist/shipping
SUNDANCE CATALOG
West Valley City, UT
06.2000 - 02.2006
- I worked 3 years in the call center and 3 years in the warehouse. My call center position, I handle inbound calls from customers placing their order from our catalog. I also tracked packages and some upselling with accessories. The warehouse, I was in charge of the shipping and receiving packages, sent daily quota numbers to our merchants and also made sure each barcode item was scanned.
Education
Diploma - undefined
01.1989
Skills
Shipping procedures
Packing expertise
Warehouse operations
Stock control
Time management
Inventory management
Shipping and receiving
Warehouse safety
Safety compliance
Pallet jack usage
Work order processing
RFID scanning
Order processing
Customer service
Dependable and reliable
Order fulfillment
Order filling
Stocking and replenishing
Motivated team player
Excellent communication
Equipment operation
CUST
- Type 35-40 wpm
- 10 years of customer service
- 10 years of Production
- Ability to multi-task
- People oriented
Timeline
Order Fulfillment Associate
Amazon
09.2023 - Current
Culler
Bimbo Bakery USA
09.2018 - 05.2023
Lead
Nearest
11.2015 - 06.2018
Customer Service
General Dynamic IT
10.2013 - 09.2015
Customer Service
ACS
08.2010 - 09.2013
Customer Service
GALILEO PROCESSING
04.2006 - 06.2010
Customer Retention Specialist/shipping
SUNDANCE CATALOG
06.2000 - 02.2006