Telma Carolina Morales
Akron,OH
Summary
Strong work ethic, adaptability, and exceptional interpersonal skills. Proven problem-solver with analytical skills, enhancing operational efficiency. Bilingual in Spanish and English, adept at fostering teamwork and collaboration to achieve high standards in quality control and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Commercial Cleaner
Sea Mgmt
Newport, OR
03.2025 - 08.2025
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
Cashier and Stocker
La Juquilita
Newport, OR
10.2022 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Quality Analyst
Trident Seafoods
Cordova Alaska
05.2022 - 08.2022
- Analyzed quality and performance data to support operational decision-making.
- Created and revised procedures, checklists and job aids to reduce errors.
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Quality Control Inspector
Pacific Seafood
Newport, OR
07.2021 - 11.2021
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Education
Teacher
IGA Guatemala
Guatemala11.1999
Skills
Active Listening
Problem-Solving Skills
Analytical Skills
Teamwork and Collaboration
Customer Service
Fluent in Spanish and English
Timeline
Commercial Cleaner
Sea Mgmt
03.2025 - 08.2025
Cashier and Stocker
La Juquilita
10.2022 - 01.2025
Quality Analyst
Trident Seafoods
05.2022 - 08.2022
Quality Control Inspector
Pacific Seafood
07.2021 - 11.2021
Teacher
IGA Guatemala