Te'lyr J Harrison
Allentown,PA
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
14
14
years of professional experience
Work History
Assistant Front Office Manager
Meineke Car Care
Emmaus, Pennsylvania
08.2024 - Current
- Provided support in identifying critical path activities to ensure deadlines are met.
- Maintained accurate records of all tasks completed by the team.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
- Greeted guests and vendors to assist in navigating space.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained front desk to provide positive first impression.
- Answered phones and routed voicemails to respective employees.
- Received and distributed mail, letters and packages.
- Scheduled and confirmed appointments.
- Maintained positive working relationship with fellow staff and management.
- Created, updated, and monitored project schedules for multiple departments.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Promoted available products and services to customers during service, account management and order calls.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Veterinary Assistant
Quakertown Veterinary Clinic
Quakertown, PA
08.2022 - 07.2023
- Work under veterinary doctors
- Draw vaccinations up
- Administrator medicine to dogs/cats
- Handle body care (euthanasia)
- Take history from clients regarding pets
- Clean exam rooms/cages
- Restrain animals
- Lift over 50lbs with additional help
- Read stool samples, ear smears
Dog Walker
Wag
Atlanta, GA
09.2018 - 05.2023
- Walk multiple dogs in various weather conditions
- Providing regular updates to clients, which includes sharing photos, videos, and locations
- Dog sit at my home or at the clients home for how many days the pet parent needs the dog watched
Covert Auditor/ Customer Service Representative
Applus Technologies
Smyrna, GA
08.2020 - 03.2022
- Investigate emission businesses without their knowledge to observe daily operations
- Write daily reports on investigations
- Crossed Trained Over to Call service representative-process Senior Exemptions and Out of Area Business, student and military Extensions
Crew Member/Crew Trainer
McDonald
Atlanta, GA
09.2019 - 11.2020
- Train new crew members
- Take customer orders and money
- Handle Registers
- Multi-Tasking
- Clean Lobby Trays
Sales Associate
Macys
Tucker, GA
12.2019 - 03.2020
- Greet Customers
- Manage Money
- Attend to Customer purchasing
- Restock or Place Merchandise in proper section
Package Handler
FedEx
Kennesaw, GA
09.2018 - 07.2019
- Lift Boxes between 40-70lbs
- Unload 18 wheeler trucks
- Load 18 wheeler trucks
- Sort packages out onto belt
- Unload boxes from belt
Shift Leader
McDonald's
Parlin, NJ
02.2017 - 07.2018
- Addressed employees and production issues head on to determine the proper solution and maintained schedules
- Performed inspections every 30 mins to make sure the store was clean
- Delegated tasks for crew members to perform ; insuring the cleanliness of the store for the next shift
- Conducted daily/ weekly inventory, completed paperwork to keep system accurate
- Controlled the count of the safe and drawers; shortages were reported to the general manager
Pet Care Specialist
PetSmart
New Brunswick, NJ
09.2015 - 12.2016
- Cleaned and disinfected kennels to reduce any illness from infected animals to healthy animals
- Assisted with the laundry
- Increased business by producing report cards for each pet within the store
- Monitored dogs during group play sessions, by checking signs of aggressive or fearful behavior to prevent dog biting
Receptionist
Hunterdon Medical Physicians
Flemington, NJ
05.2015 - 06.2016
- Greeted Patients/ answered phones
- Scheduled appointments
- Maintained Patients accounts and files
- Managed payments
- Communicated with doctors about cancellations and patient arrival
- Maintained cleanliness of desk and waiting area
Crew Member
McDonald
Flemington, NJ
09.2010 - 02.2014
- Organized and stocked inventory
- Worked closely with my teammates to insure complete customer satisfaction
- Provided service throughout the entire restaurant, and maintained 50 to 100 orders per shift
- Performed cleaning duties before completing my shift
Education
High School Diploma -
Hunterdon Central Regional High School
01.2013
Skills
- Animal Care
- Babysitting
- Dog Handling
- Laundry
- Pet Care
- Pet Sitting
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Office
- Restaurant Experience
- Retail Sales
- Customer Service
- Hair Styling
- Communication Skills
- Cash Handling
- Food Preparation
- Cleaning Experience
- Complaint handling
- Guest check-in and out procedures
- Cash handling accuracy
- Pet Grooming
- Data Entry
- Front Desk
- Serving Experience
- Animal Restraint
- Dog Training
- Caregiving
- Leadership
- Animal Handling
- Auditing
- Meal Preparation
- Sales
- Hotel experience
- Veterinary Assistant
- Data inputting
Additionalinformation - Driverlicense
True
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Assistant Front Office Manager
Meineke Car Care
08.2024 - Current
Veterinary Assistant
Quakertown Veterinary Clinic
08.2022 - 07.2023
Covert Auditor/ Customer Service Representative
Applus Technologies
08.2020 - 03.2022
Sales Associate
Macys
12.2019 - 03.2020
Crew Member/Crew Trainer
McDonald
09.2019 - 11.2020
Dog Walker
Wag
09.2018 - 05.2023
Package Handler
FedEx
09.2018 - 07.2019
Shift Leader
McDonald's
02.2017 - 07.2018
Pet Care Specialist
PetSmart
09.2015 - 12.2016
Receptionist
Hunterdon Medical Physicians
05.2015 - 06.2016
Crew Member
McDonald
09.2010 - 02.2014
High School Diploma -
Hunterdon Central Regional High School