Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Temara Huckabee

Fort Worth,TX

Summary

Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Order Fulfillment Associate/Merchandiser/Cashier

Total Wine & More
Arlington, TX
01.2020 - Current
  • Efficiently picked and packed customer orders, ensuring accuracy and timeliness in a fast-paced environment.
  • Provided support to customers by answering questions, locating products, and making recommendations based on customer preferences.
  • Worked closely with team members to coordinate tasks and maintain a smooth workflow, contributing to a positive and efficient work environment.
  • Greeted customers upon arrival, verified orders, and delivered purchases directly to their vehicles, providing a seamless and efficient pickup experience.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Coordinated with in-store teams to ensure timely order processing and efficient curbside service, contributing to a positive customer experience.
  • Prepared invoices for completed orders using company software system.
  • Tracked shipments and updated customers on delivery progress.
  • Resolved customer inquiries regarding order status and delivery.
  • Operated lift, pallet jack, or other equipment as needed.
  • Handled returns and exchanges efficiently according to policy guidelines.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Discounted purchases by scanning and redeeming coupons.
  • Helped with purchases and signed customers up for rewards program.
  • Counted and balanced cashier drawers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered phone calls to assist customers with questions and orders.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Performed regular price checks on select items throughout the store location.

Cashier & Host

Jay Jay Cafe
Arlington, TX
01.2017 - 01.2020
  • Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
  • Counted money in cash drawers at the end of shifts to ensure amounts were correct.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's menu items and daily specials.
  • Assisted customers over the phone regarding store operations and taking carryout orders.
  • Performed other duties as assigned by management.
  • Processed credit card, cash, ensuring all transactions were accurate.
  • Built and maintained productive relationships with employees.
  • Provided customers with accurate wait times and monitored waiting list.
  • Greeted guests upon arrival and provided them with menus.
  • Took reservations over phone and in person.
  • Provided excellent customer service by anticipating customer needs.

Education

High School Diploma -

Kennedale High School
Kennedale, TX
06-2017

Skills

  • Customer Service
  • Order Fulfillment
  • Task Prioritization
  • Excellent Communication
  • Quick Learner
  • Teamwork and Collaboration
  • Cash Register Operations
  • Problem-Solving
  • Adaptability

Languages

English
Full Professional

Accomplishments

  • 3x Silver Cask Employee of the month at Total Wine.
  • Received multiple WOW comments on my customer service.

Timeline

Order Fulfillment Associate/Merchandiser/Cashier

Total Wine & More
01.2020 - Current

Cashier & Host

Jay Jay Cafe
01.2017 - 01.2020

High School Diploma -

Kennedale High School

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Temara Huckabee