Lead Agile delivery across multiple Scrum teams, facilitating PI Planning, Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives, improving sprint predictability and on-time delivery.
Remove cross-team impediments by coordinating with engineering, UX/UI, Product, DevOps, and enterprise stakeholders, accelerating feature delivery and reducing blockers.
Partner with UX/UI teams to ensure user-centered design readiness, aligning design deliverables with sprint timelines and improving usability and workflow efficiency.
Coach and enable Product Owners in backlog refinement, prioritization, and roadmap alignment, ensuring clear, actionable user stories tied to business and clinical outcomes.
Support engineering teams in improving Agile maturity, CI/CD adoption, and sprint execution, increasing team velocity, quality, and delivery consistency.
Provide executive-level reporting using Agile metrics (velocity, cycle time, PI predictability, risks), improving leadership visibility and decision-making.
Drive continuous improvement through retrospectives and data-driven coaching, increasing delivery efficiency and team accountability.
Technical Project Manager / Agile Delivery Lead
Tista Science & Technology
Rockville, MD
11.2019 - 07.2025
Led delivery of $55M+ portfolio supporting Medicare/APS systems, aligning 25+ cross-functional stakeholders.
Led cross-functional teams consisting of developers, designers and QA engineers towards successful product launches.
Agile Project Manager / Scrum Master
Catalyte
Baltimore, MD
07.2019 - 07.2025
Directed enterprise test strategy across APS systems.
Facilitated test triage, managing 100+ defects per release and improving resolution time by 25%.
Ensured CMS and HIPAA compliance, achieving 100% audit readiness across releases.
Managed timelines, RAID logs, and reporting, delivering 95% of milestones on time.
Produced executive communications and stakeholder updates for 40+ stakeholders, improving transparency and decisions.
Built dashboards to track testing and delivery metrics, improving visibility and decision-making by 20%.
Coordinated with vendors and partners involved in various stages of product development cycle.
Collaborated with stakeholders to define and document business requirements, technical specifications, user stories, use cases, and test plans.
Senior Consultant / Work Order Manager
Windsor Mill, MD
09.2004 - 02.2012
Exhibited decisive leadership in implementing the Quality Improvement Organization (QIO) Program for Medicare, which aims to improve Medicare beneficiaries' effectiveness, efficiency, economy, and quality of services.
Consulted on strategic initiatives, enhancing project efficiency through critical analysis and data-driven decisions supporting the Social Security Administration (SSA) and Centers for Medicare and Medicaid Services (CMS).
Worked closely with division directors, Government Task Leads, and cross-functional teams to streamline processes, fostering a collaborative environment and improving team alignment.
Focused on delivering measurable results by optimizing workflows and implementing practical solutions.
Pioneered innovative strategies to address complex challenges, driving continuous improvement and business growth.