Temica Seaton
Lancaster,TX
Summary
Experienced Master Cosmetologist with over 25 years in the industry, specializing in hair styling, clipper cuts, coloring, skincare, and promoting healthy hair growth. Passionate about beauty and providing exceptional customer service. Life-long learner dedicated to providing each client with the best experience possible. Skilled in communication, collaboration, and efficiently managing multiple tasks. Able to assess customer needs and offer on-trend recommendations. Proficient in cutting hair, recommending products, and maintaining organized records and schedules.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Owner/Master Hairstylist
Rochea Hair LLC Ballaya Jae' Hair & Wellness
1993.02 - Current
- Managed day-to-day business operations including cash and credit card payment processing, maintaining client profiles, and online scheduling.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Attend professional development seminar to stay abreast of the latest trends and techniques.
- Train and conduct sessions on coloring techniques, unique styles, and latest trends.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Introduced modern techniques to style and stay up to date with newest trends in hair, nails and makeup.
- Evaluated client's hair and physical features and recommended styles and treatments based on clients' needs and appearances.
- Suggested, used, and marketed appropriate products to clients for skin, nail and hair care to increase company profit.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Streamlined cleaning processes for treatment.
- Treated customers to shampooing and head massage to promote loyalty.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Scheduled daily client appointments with necessary details and remembered customer preferences and special needs.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Provided comprehensive hair treatments for various types of hair.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Concierge Staff Member
American Airlines Arena
2019.08 - 2024.05
- Worked with a positive attitude and smile while ensuring each guest has a great experience.
- Arranged special accommodations for guests to enhance visitor experiences.
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Answered guest questions regarding local area, facilities and amenities.
- Rectified volatile situations quickly through active listening and effective communication.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
- Facilitated research of local venues, restaurants and visitor spots per guest requests.
- Organized special requests for VIP clients, contributing to exceptional client experiences and repeat business.
- Trained new concierge staff members on company policies, procedures, and best practices to ensure consistent service quality across the team.
Package Sorter
Kohls Distribution Center
2018.09 - 2018.12
- Attached PO receipts, packing slips and bill of lading to outbound shipments.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Marked and labeled containers with accurate shipping information to prevent delays.
Education
Some College (No Degree) - Accounting And Business Management
Cedar Valley College
Lancaster, TXCosmetology Education
Neilson Beauty College, Inc.
Dallas, TXSkills
- Relationship Building
- Self Motivated
- Decision Making
- Persuasion and Personal Influence
- Staff Supervision
- Computer Skills
- Multitasking
- Problem Solving and Sound Judgment
- Creative and Resourceful
- Attentiveness
- Employee Training
- Team Player and Team Builder
- Time Management
- Dye and Tint Application
- New Technique Development
- Video Tutorials
- Chemical Application
- Styling Suggestions
- Product Knowledge
- Hair and Face Analysis
- Digital Recordkeeping
- Supply Ordering and Maintenance
- Data Entry
- Social Perceptiveness
- Supply Ordering and Management
- Exceptional communication
- Training and mentoring
Websites
Accomplishments
- Author of "The Beautiful Door" by Temica Seaton
- Recognized and honored with Alumni Service Award from the Dr. L.G. Pinkston Alumni Association (Dallas)
- Received the "HEART" award from the American Airlines Center Arena for hard work, great attitude and making sure guest are having a great experience.
- Consistently maintained high customer satisfaction ratings.
Affiliations
- Serving current and past Dallas ISD students by donating hair and makeup services and clothing for Homecoming and Prom annually.
- Founder of "Purpose To Empower", a women's group dedicated to encourage, motivate and inspire.
- L. G. Pinkston Alumni Association (Dallas)
- Motivational Speaker
Certification
- Licensed Hairstylist - 1993 til current
- Licensed Owner of Rochea Hair LLC - current
Timeline
Concierge Staff Member
American Airlines Arena
2019.08 - 2024.05
Package Sorter
Kohls Distribution Center
2018.09 - 2018.12
Owner/Master Hairstylist
Rochea Hair LLC Ballaya Jae' Hair & Wellness
1993.02 - Current
Some College (No Degree) - Accounting And Business Management
Cedar Valley College
Cosmetology Education
Neilson Beauty College, Inc.
- Licensed Hairstylist - 1993 til current
- Licensed Owner of Rochea Hair LLC - current
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