Summary
Overview
Work History
Education
Skills
Personalitysnapshot
Timeline
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Temika Reed

Fort Worth,TX

Summary

High-energy, enthusiastic, and dependable professional with a proven track record of excelling in challenging and competitive environments. Motivated problem solver who takes ownership when troubleshooting. Self-starter with a natural aptitude for acquiring new skills quickly. Known for effectively resolving conflicts and consistently surpassing goals.

Overview

19
19
years of professional experience

Work History

Sr. Senior Service & Sales Associate

Texas Trust Credit Union
07.2018 - 03.2021
  • Support the Branch Manager and Tellers to ensure that all customer financial transactions were being completed accurately and efficiently
  • Assist members with requests for service as needed in cash operation services and financial services;
  • Assessed needs and offering alternative solutions; through auto loans, signature loans, lines of credit, credit cards, secured loans
  • Process and complete all account openings and closings including, New accounts, IRA’s, business accounts, money markets, and Safe Deposit Boxes
  • Maintain proper security and exercise good judgment
  • Notarize documents as needed
  • Assist the Manager in all areas of Teller operations including assigning work, answering questions, solving problems, and helping with transactions
  • Supervised and coordinated activities of employees engaged in receiving and paying out money and keeping records of financial transactions

Lead Teller

Wells Fargo
05.2014 - 07.2018
  • Determine the validity of monetary instruments
  • Adhere to all Banking Center audit and compliance standards
  • Ensure compliance and completion of necessary compliance related training
  • Control losses by following policies and procedures
  • Assist with scheduling
  • Accepts and verifies customer deposits
  • Cashes checks and processes less cash transactions within a authorized limit
  • Approve transactions for tellers within my authorized limit

Teller Coordinator

Bank Of America
01.2002 - 01.2005
  • Also vault and ATM teller
  • Made sure that myself and all tellers stayed balanced and accurate through audits, and maintained high levels of referrals through coaching
  • Determined the validity of monetary instruments
  • Followed guidelines to stay in compliance with Bank Regulations
  • Processed transactions such as deposits, wires, collections and cash advances
  • Established partnerships with customers by reaching goals and going above and beyond to satisfy their needs

Education

Diploma -

Plano East Senior High School
05-1998

Skills

  • Customer Service
  • Cash Handling
  • Microsoft Excel
  • Microsoft Office
  • Sales
  • Organizational Skills
  • Scheduling
  • Management

Personalitysnapshot

High energy, enthusiastic and dependable; I excel in challenging and competitive environments. I am motivated in problem solving and troubleshooting; I believe in the 'Take Ownership' aspect of problem solving. I'm a self-starter with an aptitude for learning new skills quickly. I possess the ability to resolve conflict and consistently exceed goals.

Timeline

Sr. Senior Service & Sales Associate

Texas Trust Credit Union
07.2018 - 03.2021

Lead Teller

Wells Fargo
05.2014 - 07.2018

Teller Coordinator

Bank Of America
01.2002 - 01.2005

Diploma -

Plano East Senior High School

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Temika Reed