Recent Computer Information Systems graduate (Dec 2024) with hands-on experience in data analysis, risk mitigation, and project coordination. Proficient in Python, SQL, Power BI, and Excel for data analytics, with additional experience in Node.js and AWS from full-stack development projects. Excellent communicator with client-facing experience in retail and a proven ability to collaborate with cross-functional teams, translating business requirements into technical solutions. Seeking to leverage both technical expertise and business acumen in a data analyst, business analyst, risk analyst, or project support role.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Walmart
Dallas, USA
03.2025 - Current
Provided front-line customer service in a fast-paced retail environment, promptly resolving inquiries and issues to ensure a positive shopping experience
Demonstrated strong communication, conflict resolution, and teamwork skills while interfacing with diverse customers and colleagues
Data Analyst Intern
Payaza Africa Limited
Houston, USA
09.2024 - 01.2025
Conducted weekly trend analyses on merchant transaction data using Excel PivotTables and Power BI, improving KPI tracking and informing initiatives that increased merchant engagement
Queried and prepared merchant transaction datasets from Metabase (SQL) and automated data sorting with Python, reducing cross-department report generation time significantly
Leveraged Excel VLOOKUP to cross-reference flagged transactions with internal and external data sources, enabling faster and more accurate risk assessments
Processed Requests for Information (RFIs) and Suspicious Activity Reports (SARs) to ensure thorough validation of potentially risky transactions
Financial Office Assistant
University of Houston, College of Optometry
Houston, USA
09.2021 - 09.2022
Reconciled financial documents to ensure accurate balance sheets, supporting error-free audits and financial reporting
Developed Python scripts to automate invoice processing by extracting and restructuring Excel data, boosting processing efficiency and speed
Organized financial records and managed documentation, streamlining data management and facilitating quick retrieval of information for audits
Education
Bachelor of Science - Computer Information Systems
Inventory E-Commerce Web Application, Capstone Project (University of Houston), 08/24, 11/24, Integrated Intuit QuickBooks into the application using Node.js REST APIs, enabling seamless financial data management for the client’s e-commerce platform., Developed and delivered a scalable web application with an AWS-hosted MySQL database and Node.js backend, modernizing the client’s digital operations., Managed Agile sprints using JIRA and documented business requirements and API integration workflows, ensuring clear communication among developers and stakeholders.
Skills
Python, SQL (MySQL), Node.js, Excel (PivotTables, VLOOKUP), Power BI, Metabase, AWS (RDS), QuickBooks API, JIRA, MS Office, Agile/Scrum, Data Analysis, Risk Analysis, Process Automation, Analytical Thinking, Communication
Timeline
Customer Service Associate
Walmart
03.2025 - Current
Data Analyst Intern
Payaza Africa Limited
09.2024 - 01.2025
Financial Office Assistant
University of Houston, College of Optometry
09.2021 - 09.2022
Bachelor of Science - Computer Information Systems