Summary
Overview
Work History
Education
Skills
Affiliations
Projects
Hobbies and Interests
References
Websites
Certification
Languages
Timeline
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Temitayo Alli

Fremont,CA

Summary

Dynamic IT engineer with a track record at Prudential Life Insurance Ghana(PLIG) and Tesla, enhancing network security and efficiency by 90%. Skilled in troubleshooting, diagnostics, and fostering team collaboration. Excelled in configuring hardware and leveraging strong problem-solving abilities to optimize IT infrastructure. Demonstrates a friendly, positive attitude while driving significant technological advancements.

Overview

5
5
years of professional experience
1
1
Certification

Work History

IT Manufacturing Intern

Tesla
Fremont, CA
08.2024 - Current
  • Assisted in troubleshooting network issues using ping, tracert, and other tools.
  • Installed and configured new workstations for the production line.
  • IP provisioning based on VLAN management and port patching per request.
  • Camera configurations.
  • Linux and Windows PXE OS imaging via a PXE server.
  • Creating lower-level documentation of ITMFG on a platform called "Confluence"

IT Consultant/ Advisor

Powerpro Security Company
San Leandro, USA
10.2023 - 12.2023
  • Giving guidelines as so how they should setup their systems as it a new company
  • Creating basic google sheets for record keeping and logs

IT Infrastructure Officer

Prudential Life Insurance Ghana
Accra, Ghana
08.2019 - 08.2023
  • Provided hands-on troubleshooting, routing, and switching to resolve issues with 90% efficiency.
  • Optimized, improved, expanded, and upgraded network capabilities and connectivity through network monitoring tools.
  • Performed tests on newly installed hardware and software to provide components that interface correctly with each other and the network.
  • Working with third-party managed service providers (Microsoft Azure, Cisco, Avaya Telephony, and many more) to provide support for the company.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
  • Provided support via remote desktop software, diagnosing customer issues over private and public networks.
  • Instructed personnel on new systems and software via presentation and provision of training materials.
  • Provided senior technical support to both in-house staff and user departments for network applications.
  • Set up new desktop systems and configured laptops for incoming employees, loaded required software, and granted server permissions.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Oversaw internal telecommunications system for organization with over 180 employees.

Education

MSc - Computer Science

SAN FRANCISCO BAY UNIVERSITY
FREMONT, CALIFORNIA
04.2025

Bachelor of Science - Computer Science

UNIVERSITY FOR DEVELOPMENT STUDIES
TAMALE, GHANA
05.2019

Skills

  • Strong problem solver
  • Inventory replenishment
  • Good work ethic
  • Team building
  • Friendly, positive attitude
  • Application installations
  • Troubleshooting and diagnostics
  • Help desk assistance
  • Network security measures
  • Computer configurations
  • Hardware configuration
  • LAN/WAN
  • Call Center Operations
  • Compliance and Reporting
  • Capacity and scalability planning
  • Data management

Affiliations

  • 1st Runner up Employee of the year 2022 – Prudential Life Insurance Ghana
  • A recognition of an invaluable contribution and sacrifice during the Covid-19 lock-down. A truly PLIG Value Ambassador.

Projects

Mass Office Network Cabling - Prudential Life Insurance Ghana

Nx Camera Configuration and documentation- Tesla

ITMFG Network IP and precise documentations - Tesla 

Creating an AD LAC account - Tesla

School Projects, 10/01/23, current, Giving submissions on TCP/IP on cloud hosting infrastructure., Contributed to network project initiatives, improving overall systems network performance and security.

Hobbies and Interests

  • Video Gaming(PlayStation)
  • Soccer
  • Music
  • Cooking
  • Boardgames
  • Creative Reading

References

  • Ransford Bisiw, Head IT, Prudential Life Insurance Ghana, Ransford.bisiw@prudential.com.gh
  • Fredricka Squire, Chief Human Resource Officer, Prudential Life Insurance Ghana, fredricka.squire@prudential.com.gh
  • Martin Huarte, Sr Manager, IT-Manufacturing Operations & Warehouse North America, mhuarte@tesla.com
  • Marc Nelmida, Associate Manager, IT-Manufacturing Operations Fremont, Bay Area, mnelmida@tesla.com

Certification

  • CompTIA Network Plus
  • Licensed Lead Implementer in Information Security Management Systems based on ISO/IEC 27001:2013 - 2022 Innovare
  • Microsoft Azure fundamentals
  • CISCO Network Security Master Class Certificate, UDEMY - 2022
  • Fundamental Computing Skills for the Digital Middle Age, UDEMY - 2022
  • Growth Team Management - How to Build a Growth Team, UDEMY - 2022
  • Introduction to Cyber Security, UDEMY - 2022
  • A to Z of Azure security - Covers AZ 500, 300,103 and more UDEMY - 2022
  • Introduction to Service Management with ITIL 4 UDEMY - 2022

Languages

English
Professional

Timeline

IT Manufacturing Intern

Tesla
08.2024 - Current

IT Consultant/ Advisor

Powerpro Security Company
10.2023 - 12.2023

IT Infrastructure Officer

Prudential Life Insurance Ghana
08.2019 - 08.2023
  • CompTIA Network Plus
  • Licensed Lead Implementer in Information Security Management Systems based on ISO/IEC 27001:2013 - 2022 Innovare
  • Microsoft Azure fundamentals
  • CISCO Network Security Master Class Certificate, UDEMY - 2022
  • Fundamental Computing Skills for the Digital Middle Age, UDEMY - 2022
  • Growth Team Management - How to Build a Growth Team, UDEMY - 2022
  • Introduction to Cyber Security, UDEMY - 2022
  • A to Z of Azure security - Covers AZ 500, 300,103 and more UDEMY - 2022
  • Introduction to Service Management with ITIL 4 UDEMY - 2022

MSc - Computer Science

SAN FRANCISCO BAY UNIVERSITY

Bachelor of Science - Computer Science

UNIVERSITY FOR DEVELOPMENT STUDIES
Temitayo Alli