Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pierce Roberts

Reno

Summary

Results-driven Workflow Manager recognized for capability to enhance productivity and streamline task completion. Specialize in process optimization, team leadership, and project management. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and effective collaboration across departments.

Overview

5
5
years of professional experience

Work History

Production Associate

Tesla
10.2024 - 06.2025
  • Operated machinery to assemble products efficiently, ensuring adherence to safety protocols.
  • Collaborated with team members to streamline production processes and improve workflow efficiency.
  • Conducted quality control inspections, identifying defects and ensuring compliance with standards.
  • Trained new associates on equipment operation and safety procedures, enhancing team performance.

Workflow Manager

Discount Tire
08.2020 - 08.2024
  • Oversaw daily operations, managing resources and personnel to ensure objectives were met.
  • Analyzed current procedures to identify areas for improvement and streamline processes.
  • Provided training and support for staff on how to use workflow management systems effectively.
  • Responded to customer requests for products, services, and company information.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Education

High School Diploma -

Albert M Lowry High School
Winnemucca, NV
05-2020

Skills

  • Complaint resolution
  • Account updating
  • Scheduling
  • Relationship building
  • Training and development
  • Process improvement
  • Project planning

Timeline

Production Associate

Tesla
10.2024 - 06.2025

Workflow Manager

Discount Tire
08.2020 - 08.2024

High School Diploma -

Albert M Lowry High School