Summary
Overview
Work History
Education
Skills
Timeline
Generic

Temyaja Bell

Summary

Customer-focused professional with proven track record of exceeding customer expectations and providing exceptional service. Excellent communication skills, with the ability to quickly develop rapport with customers and resolve complex service issues. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Committed to providing the highest quality service and creating a positive customer experience.

Overview

5
5
years of professional experience

Work History

Health Care Specialist

Sentara
10.2024 - Current


  • Optimized productivity by automating routine tasks using advanced software features, freeing up time for more complex case management activities.
  • Improved billing accuracy by implementing quality control measures and updating insurance information in a timely manner.
  • Correspond with patients and clients via web, fax, mail, and email.
  • Revenue Cycle Management: research, translate, and analyze routine front end billing issues, including insurance verification, authorization, and collections.

Personal Care Assistant

Arbor Landing
05.2024 - 10.2024
  • Maintained accurate patient records, contributing to efficient care coordination and seamless transitions between providers.
  • Provided emotional support and companionship to residents during times of distress
  • Ensured a safe environment for patients by adhering to infection control protocols and maintaining equipment cleanliness standards.
  • Engaged in activities that promoted socialization among clients such as playing games or reading stories
  • Maintained patient confidentiality and adhered to legal and ethical guidelines, ensuring adherence to HIPAA regulations.

Waitress

Ocean Isle Fish Company
03.2020 - 01.2024
  • Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service
  • Assisted customers with menu selections and answered questions regarding food items and beverages
  • Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment
  • Delivered accurate checks and processed bill payments in POS system
  • Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons

Education

Associate of Science - Nursing

Horry-Georgetown Technical College
Conway, SC
05-2025

High School Diploma -

West Brunswick High School
Shallotte, NC
06.2020

Skills

  • Communication
  • Data Entry
  • Time Management
  • Critical Thinking
  • Adaptability and Flexibility
  • Problem Solving
  • Multitasking Capabilities
  • Medical terminology knowledge
  • Microsoft Office Suite
  • Outlook
  • Record preparation
  • Patient confidentiality

Timeline

Health Care Specialist

Sentara
10.2024 - Current

Personal Care Assistant

Arbor Landing
05.2024 - 10.2024

Waitress

Ocean Isle Fish Company
03.2020 - 01.2024

Associate of Science - Nursing

Horry-Georgetown Technical College

High School Diploma -

West Brunswick High School
Temyaja Bell