Tenaiya Charles
Sacramento
Summary
Dedicated and compassionate professional with strong skills in caregiving and customer service. Recognized for being eager to learn, enthusiastic, and highly ambitious, with a proven ability to build trust, provide quality care, and deliver exceptional service. Committed to supporting individuals’ well-being while maintaining a positive and professional attitude in every situation.
Overview
5
5
years of professional experience
Work History
Caregiver
The Key
04.2025 - Current
- Supported mobility and ambulation using gait belts, walkers, and wheelchairs.
- Assisted clients with dementia, Alzheimer’s, or other cognitive impairments using memory care techniques.
- Assisted clients with activities of daily living, including bathing, dressing, grooming, and toileting.
- Followed individualized care plans in collaboration with nurses, or healthcare providers.
- Reported health or behavioral changes promptly to supervisors or family members.
Cashier
7-Eleven
01.2023 - 05.2024
- Demonstrated flexibility by working varied schedules and additional shifts to support business needs.
- Greeted customers warmly, and assisted in identifying products and services to meet their needs.
- Supported customers with purchases, locating merchandise, and enrolling in loyalty or reward programs.
- Accurately operated cash registers and processed cash and credit transactions, with exceptional attention to detail. Maintained transaction accuracy and minimized errors through careful handling of payments.
- Completed tasks efficiently, and consistently met time and performance expectations.
Cashier
Taco Bell
04.2021 - 11.2021
- Welcomed customers upon arrival, and responded promptly and courteously to their needs.
- Accurately counted cash drawers at the beginning and end of each shift to ensure balanced transactions.
- Handled cash and payment transactions with precision, verifying bills to prevent fraud.
- Collaborated effectively with floor staff and management to deliver excellent customer service and meet diverse customer needs.
Education
High School Diploma -
George W Bush
Richmond, TX06-2023
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Order taking
- Customer service and engagement
- Adherence to high customer service standards
- Problem resolution
Timeline
Caregiver
The Key
04.2025 - Current
Cashier
7-Eleven
01.2023 - 05.2024
Cashier
Taco Bell
04.2021 - 11.2021
High School Diploma -
George W Bush