Tenaya Austin

• Supervised program activities to maintain safe, engaging environment for participants during the academic year and summer programs.

Sub Director (June - August 2026)

• Coordinated daily schedules and transitions to support smooth program operations
• Documented incidents, attendance, and program updates for accurate recordkeeping

• Supported front-of-house customer experience by processing sales transactions, maintaining retail displays, and managing inbound communications in fast-paced, public-facing environment.
• Assisted customers with product location, purchases, and service questions across sales floor and front register.
• Processed transactions accurately using POS systems, cash handling, and payment verification procedures.

• Operated attractions and engaged guests in the children’s section of California’s Great America, ensuring safety protocols and enhancing audience interaction to create memorable experiences.
• Verified rider height, restraints, and safety requirements before dispatching attractions.
• Monitored ride cycles and reported mechanical concerns to maintenance and supervision.