Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tenaya Lofts

Tenaya Lofts

Kingston,OK

Summary

Dynamic professional with a proven track record as a banking center and restaurant assistant manager, excelling in operational efficiency and customer satisfaction. Adept at relationship building and problem-solving, I successfully enhanced product penetration and drove business development initiatives. Recognized for attention to detail and effective teamwork, I thrive in fast-paced environments while ensuring compliance and operational excellence.

Overview

10
10
years of professional experience

Work History

Assistant Restaurant Manager

The Salted Goat
08.2024 - Current
  • Assisted in daily restaurant operations, ensuring adherence to service standards and protocols.
  • Supported staff training initiatives, fostering a collaborative team environment.
  • Managed inventory levels, optimizing stock management processes for efficiency.
  • Maintained cleanliness and organization of dining areas, promoting a welcoming atmosphere.
  • Monitored compliance with health and safety regulations, ensuring safe dining conditions.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.

Assistant Banking Center Manager

MidFirst Bank
07.2015 - 07.2024
  • Assisted in managing daily banking operations, ensuring compliance with policies and procedures.
  • Executed cash management processes, maintaining accuracy in transactions and reporting.
  • Collaborated with senior management on strategic planning and execution of branch initiatives.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Conducted regular audits to ensure compliance with federal regulations and internal policies.
  • Championed cross-selling initiatives that enhanced product penetration per household.
  • Monitored branch performance metrics, identifying areas for operational improvement.
  • Drove business development efforts through active participation in networking events and community organizations.

Education

Associate of Applied Science - Computer Science

Davenport University
Grand Rapids, MI
05-2003

Skills

  • Sales management
  • Banking operations
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking Abilities
  • Excellent communication
  • Adaptability and flexibility
  • Relationship building and management
  • Self motivation
  • Problem-solving aptitude

Timeline

Assistant Restaurant Manager

The Salted Goat
08.2024 - Current

Assistant Banking Center Manager

MidFirst Bank
07.2015 - 07.2024

Associate of Applied Science - Computer Science

Davenport University

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