Tendai Phillips
Zionsville,IN
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Operations Manager
Liyan McAteer LLC
Carmel, IN
01.2021 - Current
- Clarifying the strategies and objectives translating into a clear and deliverable department plan
- Leading and motivating the operations team of the fashion brand to deliver the plan, constantly reviewing capability and capacity to ensure objectives are delivered, individuals grow, and a succession plan is in place
- Helping design new collections
- Sourcing, communicating and setting new vendor accounts for production
- Balancing the requirements of different roles as needed
- Promoting and marketing brand via social media platforms
- Effectively recruit, induct, lead, manage, train and develop a team
- Increase impressions and website traffic by analyzing market research to become better acquainted with the brand's target demographic and fulfill the end consumer's need
- Conceptualize and direct new product launches and photoshoots.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Creative Director
REDEFINITION
Indiana
01.2017 - Current
- Manage the entire product design process from conception to production, meeting deadlines to keep every stage of the process on schedule.
- Organize fashion exhibits in conjunction with other designers resulting in future collaborations.
- Own the responsibility of brand representation by developing and presenting exquisite fashion pieces in line with the brand's aesthetic with a close focus on style, fit and fabric.
- Ongoing collaboration with SHEIN X Designer incubator program.
- Mentored junior designers, fostering professional growth and enhancing overall team capabilities.
- Increased client satisfaction by delivering tailored design solutions that exceeded expectations.
Quality Assurance Clerk
ULTA
Greenwood, IN
01.2017 - 01.2021
- Leading fast paced QA department for Fortune 500 company by holding team accountable of meeting daily and weekly KPIs with limited supervision
- Researching and reporting inventory trends and making staffing decisions based on performance indicators to meet company metrics and budgetary goals.
- Building and maintaining a positive work culture through honest communication and recognition
- Leading to performance optimization, contributing to the DC's 99% inventory accuracy audit.
- Collaborated with cross-functional teams, ensuring clear communication of quality standards and expectations.
- Maintained detailed records of all QA activities, providing valuable data for continuous improvement efforts.
Fashion Design Adjunct Faculty
The Art Institute of Indianapolis
Indianapolis, IN
01.2018 - 01.2018
- Designed and delivered class instruction by creating instructional plans to meet course competencies
- Spearheaded individualized improvement plans, to optimize learning, holding students accountable and resulting in higher test scores.
- Facilitated group projects that promoted teamwork, problem-solving skills, and critical thinking abilities among students.
- Incorporated diverse instructional techniques to accommodate various learning styles within the classroom setting.
Education
Bachelor of Science - Fashion Design
The Art Institute of Indianapolis
Indianapolis, IN07.2015
Diploma in Cosmetology -
Regency Beauty Institute
Indianapolis, IN12.2010
Skills
- Adobe Creative Cloud
- Office 365
- WMS Applications
- SAP Applications
- Gerber
- Prompt problem solving
- Task Delegation
- Conflict Management
- Promoting diversity and inclusion
- Strategic thinking
- Adaptability
- Detail Oriented
- Weighing cause and effect
- Accountability
- Positivity
- Growth Mindset
- Prioritization
- Performance Reporting
- Inventory Management
- Organizational Management
- Customer Service
- Production
- Policies and Procedures Implementation
- Quality Assurance Controls
- Vendor Sourcing
- Supply Chain Logistics
- Social Media Marketing
- Client Relations
- Operations Monitoring
- Project Leadership
Timeline
Operations Manager
Liyan McAteer LLC
01.2021 - Current
Fashion Design Adjunct Faculty
The Art Institute of Indianapolis
01.2018 - 01.2018
Creative Director
REDEFINITION
01.2017 - Current
Quality Assurance Clerk
ULTA
01.2017 - 01.2021
Bachelor of Science - Fashion Design
The Art Institute of Indianapolis
Diploma in Cosmetology -
Regency Beauty Institute