Knowledgeable entertainment operations manager with strong background managing wide range of business operations. Adept at developing and implementing new strategies with strong understanding of industry landscape. Motivated self-starter quickly adapts to changing environments and manages multiple tasks simultaneously.
Overview
4
4
years of professional experience
Work History
Operations Manager
The University of Southern California
01.2023 - Current
Reconciled over 1000 transactions on purchase orders and operational costs for large entertainment organization
Oversaw preparation and management of event budgets to deliver at or below projected costs.
Redesigned operational systems and processes, resulting in improved operational efficiency and reduced operational expenditure
Negotiated prices for purchases and travel arrangements, resulting in non-profit and organizational savings
Developed internal database system which consolidated personnel travel and merchandise inventory information, allowing for improved product tracking and real-time update.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Managed administrative logistics of events planning, event booking, and event promotions.
Graduate Assistant
USC School of Cinematic Arts
01.2023 - Current
Created, organized, and assisted lesson plans with faculty for upper level production courses
Assisted faculty members with data collection for potential academic publications.
Supported production needs by performing routine tasks using standard procedures and equipment.
Completed pre-production planning such as setting budgets, hiring crew, and cast members and obtaining permits.
Coordinated with production team, producer and director to pinpoint creative vision, determine technical needs, and devise shooting schedule.
Administered coursework, graded assignments and provided constructive feedback
Built and maintained professional relationships with students, faculty members, and guest lecturers
Office Manager
The University of Southern California
12.2019 - 12.2022
Created, maintained and updated complex filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Coordinated special projects and managed schedules.
Updated reports, managed accounts, and generated reports for company database
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
Education
Master of Arts - Communication Management
University of Southern California
Los Angeles, CA
05.2024
Bachelor of Arts - Popular Culture and Cinematic Arts
University of Southern California
Los Angeles, CA
12.2022
Skills
Qualtrics
Salesforce
Adobe Creative Cloud
AVID Media Composer
Microsoft 365 Applications
MacOS and Google Cloud Applications
SAP Concur
Microsoft Teams
Survey Monkey
Business Development
Organizational Management
Cross-Functional Communications
Awards
Team USA athlete (multi-time national and international champion) Featured performer for the Spirit of Troy, the USC Marching Band Western regional representative for USA Athlete's Commission
Languages
French
Full Professional
Timeline
Operations Manager
The University of Southern California
01.2023 - Current
Graduate Assistant
USC School of Cinematic Arts
01.2023 - Current
Office Manager
The University of Southern California
12.2019 - 12.2022
Master of Arts - Communication Management
University of Southern California
Bachelor of Arts - Popular Culture and Cinematic Arts
Assistant Teacher/Youth Intern at Peace Camp, University of Southern CaliforniaAssistant Teacher/Youth Intern at Peace Camp, University of Southern California
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group