Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tendo Nkugwa

Chelmsford ,MA

Summary

Driven with a proven track record in patient care experience, office administration and customer service, honed at Harmeling Physical Therapy and other respected organizations. Excelled in data entry and patient relations, significantly enhancing operational efficiency. Skilled in computer applications and adept at fostering positive patient experiences.

Overview

7
7
years of professional experience

Work History

Rehabilitation Tech / Administrative Assistant

Harmeling Physical Therapy
Wilmington, MA
09.2023 - Current

Greet patients, schedule appointments, manage phone calls, and handle mail and shipments. Respond to emails, and maintain physical and digital filing systems. Order and manage office supplies and food deliveries. While also assisting doctors in patient care.

Rehabilitation Technician

Orthopedics Plus
Bedford, MA
09.2021 - 07.2023

Assist physical therapists with techniques to help a patient meet their rehabilitation goals. Assist therapists by performing exercises with patients, helping a patient perform exercises and stretches safely and ensuring the patient feels comfortable during an exercise.

Scheduler

Veterans the Ride
Waltham, MA
07.2017 - 09.2019

Create and maintain schedules for individuals including appointment scheduling. Follow up on appointments, and resolve conflicts. Greet customers, answer inquiries, and provide information.

Education

Bachelor Of Health Sciences - Kinesiology

University of Rhode Island
Kingston, RI
05.2022

Skills

  • Patient Care Experience
  • Customer service
  • Office administration
  • Data entry

Timeline

Rehabilitation Tech / Administrative Assistant

Harmeling Physical Therapy
09.2023 - Current

Rehabilitation Technician

Orthopedics Plus
09.2021 - 07.2023

Scheduler

Veterans the Ride
07.2017 - 09.2019

Bachelor Of Health Sciences - Kinesiology

University of Rhode Island
Tendo Nkugwa