Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Extracurricular Activities
Accomplishments
Languages
Timeline
Generic

Niraphone Inthalangsy

Clearwater,FL

Summary

Dedicated pre-medical student knowledgeable and experienced in clinical and clerical environments. Proven skills in office administration, with a background in managing patient records, scheduling appointments, and coordinating medical procedures. Ability to time manage, organize and multitask in fast-paced settings enhancing operational efficiency of services. Offering leadership, and strong decision-making skills. Self-motivated work ethic to perform effectively in independent or team environments, and offer support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administrative Medical Assistant

Florida ENT and Allergy
Largo, FL
07.2021 - 08.2023
  • Managed the master calendar and scheduled appointments for providers based on patient needs, optimal patient loads, and clinician availability
  • Assisted physicians with in-office medical procedures, including preparation, waivers, and patient triage
  • Facilitated communication between patients, providers, laboratories, and pharmacies to ensured seamless coordination of services
  • Answered approximately 30+ phone calls/emails per day for multiple-physicians in the medical office and handling patient inquiries within a timely manner
  • Prepped and cleaned rooms in between each patient, as well as sterilized all medical equipment and instruments.
  • Supported office staff as the team lead.
  • Managed confidential patient information in compliance with HIPAA regulations, safeguarding sensitive data through electronic health record systems.
  • Conducted insurance verification, pre-authorizations, and payments.

Registered Pharmacy Technician

CVS Health
Largo, FL
12.2020 - 07.2021
  • Assisting patients in store and by phone, answering questions, requests and referring inquiries to pharmacist
  • Communicated with healthcare providers to ensure correct prescriptions and medication management
  • Utilized advanced computer systems for prescription processing tasks such as inputting orders, screening for accuracy, insurance verification, updating patient profiles, generating prescription labels and tracking inventory
  • Filling and preparing prescriptions for patients, include packing medications for delivery or mail order
  • Demonstrated strong attention to detail and commitment to service when preparing customized compound medications per pharmacist instructions, meeting the individual needs of patients
  • Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care
  • Maintained a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management
  • Performed COVID-19 PCR testing and prepared vaccines for immunizations
  • Performed various pharmacy operational activities, such as stocking and organizing medications for more efficient preparation
  • Cross-trained to provide pharmacy and front-store services as well as cashier duties

Medical Scribe

Medical Scribe Alliance
Largo, FL
08.2019 - 05.2020
  • Charted patient encounters by recording information such as medical history, diagnosis, treatments, lab orders and prescriptions while using proper medical terminology, procedure codes, abbreviations, grammar, and spelling.
  • Accompanied physicians in fast-paced, stressful environments, seeing up to 36+ patients per day.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality using electronic healthcare systems
  • Verified accuracy of patient documentation with physicians to avoid discrepancies and maintain consistency.

Education

Master of Science - Medical Sciences

University of South Florida
Tampa, FL
12.2024

Bachelor of Science - Nutritional Sciences, Disabilities in Society

University of Florida
Gainesville, FL
05.2019

Skills

  • Critical thinking, planning, and problem solving
  • Time management, organization, and multitasking
  • Administrative tasks
  • Professional telephone etiquette and communication
  • Teamwork and collaboration
  • Patient care experience
  • Trained in basic life support
  • HIPAA regulations and safety awareness
  • Childcare experience
  • Knowledge of medical terminology
  • Insurance verification mastery
  • Patient scheduling expertise
  • Medical transcription, billing and coding
  • Electronic health record systems: ModMed, eClinicalWorks, Epic, Cerner, Athenahealth, BayCare, RxConnect, and ScriptPath
  • Microsoft and Google Apps software proficiency

Certification

  • Basic Life Support (BLS) Certification, American Heart Association
  • HIPAA Training Certifications, HIPAA Compliance, Bloodborne Pathogens Compliance, Fraud/Waste/Abuse Compliance

Affiliations

Footprints Buddy & Support Program (2016-2019)

  • Volunteered at UF Shands Hospital in the Pediatric oncology/Hematology Unit providing one-on-one support/consistency to children in the unit by holding playtime activities, arts and craft, movies, toys, and birthday/holiday events.
  • Worked with children and adults, both out-patient and in-patient.

Ronald McDonald Charity House (2016-2019)

  • Volunteered as a group leader and visiting chief, planning and providing home cooked meals for families with children battling illnesses

Mothers of Preschoolers (2017-2019)

  • Provided child care for parents of children from newborns to ages 2-10

Creative Clay Art Studio (2014-2015)

  • Volunteered with professional artist to help people with physical, mental, or developmental disabilities express themselves through their artwork and creative activities such as painting/drawing, sculpting and crafting

Morton Plant Mease Healthcare Foundation (2012-2014)

  • Volunteered at Morton Plant Mease Hospital in Patient Services assisting nurses/technicians with tasks such as keeping patients company, feeding, transporting patients out of the hospital or to the bathrooms, and stocking inventory

Extracurricular Activities

Executive Board Member of Footprints Buddy & Support Program - Secretary (2017-2019)

  • Liason between executive board, club members and volunteer resources at Shands Hospital
  • Management of members records, organized club meetings, planned recruitment events, and created meeting presentations
  • Interviewed potential volunteer/executive members
  • Collaborated with community outreach organizations
  • Planned and participated in charity events such as Dance Marathon, Climb for Cancer, Howl-A-Palooza, etc.
  • Partnered with Gift of Life to provided bone marrow swabbing/testing for students at UF

Accomplishments

FENTA Inspiring Star Award for Team Work

Languages

English
Native/ Bilingual
Laotian
Native/ Bilingual

Timeline

Administrative Medical Assistant

Florida ENT and Allergy
07.2021 - 08.2023

Registered Pharmacy Technician

CVS Health
12.2020 - 07.2021

Medical Scribe

Medical Scribe Alliance
08.2019 - 05.2020

Master of Science - Medical Sciences

University of South Florida

Bachelor of Science - Nutritional Sciences, Disabilities in Society

University of Florida

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