Tenesha Freeman
Service Operations Supervisor
Jacksonville,FL
Summary
Stop Looking! Detail-oriented and reliable professional with a proven track record in managing multiple priorities while maintaining a positive attitude. Strong willingness to embrace additional responsibilities to achieve team objectives. Committed to delivering precise payroll solutions that enhance operational efficiency and align with organizational goals. A proactive approach ensures continuous improvement and supports overall team success.
Overview
18
18
years of professional experience
Work History
Service Operations Supervisor
Vensure
10.2022 - Current
- Led training sessions, imparting knowledge to Pod staff about payroll procedures and software functionalities.
- Corrected payroll discrepancies swiftly and with attention to detail.
- Elevated customer satisfaction ratings through application of exceptional conflict resolution and problem-solving expertise.
- Collaborated with additional departments to enhance resource allocation and achieve objectives.
Payroll Administrator
Hanania Automotive
04.2019 - 10.2022
- Reduced payroll discrepancies, conducting thorough weekly audits and rectifying errors.
- Processed payroll for over 500 employees, ensuring timely and accurate compensation.
- Joined forces with HR to oversee employee records, safeguarding data integrity across systems.
- Leveraged Paycom system to streamline payroll processing
Payroll Benefits Administrator
Virginia College
01.2014 - 12.2018
- Analyzed payroll deductions using ADP effectively and processed payroll to adhere to specified criteria.
- Administered payroll tasks on both bi-weekly and semi-monthly bases.
- Oversaw and managed diverse benefit programs including 401k, medical, dental, and vision packages.
- Orientated new hires on vital job information such as company policies, employment benefits, and specific job duties.
Payroll Clerk
Accu-Rate Insurance Agency
11.2008 - 12.2013
- Processed new hire paperwork and documents.
- Tracked employee vacation, sick and personal time.
- Audited timesheets and payroll records for accuracy.
- Processed manual checks for employees in accordance with company policies.
Education
High School Diploma -
Savannah High School
Savannah, GA 05.2001 -
Timeline
Service Operations Supervisor
Vensure
10.2022 - Current
Payroll Administrator
Hanania Automotive
04.2019 - 10.2022
Payroll Benefits Administrator
Virginia College
01.2014 - 12.2018
Payroll Clerk
Accu-Rate Insurance Agency
11.2008 - 12.2013
High School Diploma -
Savannah High School
05.2001 -