Tenesha Robbins
Albuquerque,NM
Summary
Organized and dependable candidate who is successful at managing multiple priorities and managing my time with a positive attitude. I have a willingness to take on added responsibilities to meet team goals. My commitment and passion is to be able to provide services to individuals in need. I am able to Work efficiently with little to no supervision.
Overview
10
10
years of professional experience
Work History
Financial Assistance Analyst 1
Human Services Department
01.2024 - Current
- Process applications for federal government assistance programs Medicaid and SNAP.
- Determine eligibilty for Income Support Programs.
- Conduct phone interviews with clients.
- Input information into Aspen work system.
- Perform customer service.
Certified Pharmacy Technician
Menaul Compounding Pharmacy
04.2022 - 11.2023
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Managed compounding lab that was used for making compounded prescriptions.
Program Counselor
Dungarvin NM
11.2022 - 10.2023
- Distribute prescription and over the counter medications to clients.
- Care for mentally and physically disabled clients.
- Assist with personal and healthcare needs of clients.
- Take clients on community outings.
- Ensure and maintain cleanliness of client home.
Overnight Team Lead
Wal Mart Supercenter
09.2018 - 12.2021
- Reduced customer complaints by addressing and resolving issues promptly, demonstrating commitment to excellent service standards.
- Assign tasks to associates and oversee associates to make sure that tasks were completed.
- Receive and unload truck deliveries.
- Conduct Daily inventory of items in stock.
- Design displays and maintain cleanness of store.
Certified Pharmacy Technician
Menaul Compounding Pharmacy
02.2014 - 07.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Education
Certificate of Pharmacy Technician - Pharmacy
Pima Medical Institute
02.2014
Skills
- Analytical Thinking
- Proficient in MS Excel, Word processing, Salesforce computer data system
- Work great in Team Collaboration settings and have developed strong Leadership skills
- Willing to help other coworkers
- Good at Documentation And Reporting
- Strong communication skills through regular interaction with others
Timeline
Financial Assistance Analyst 1
Human Services Department
01.2024 - Current
Program Counselor
Dungarvin NM
11.2022 - 10.2023
Certified Pharmacy Technician
Menaul Compounding Pharmacy
04.2022 - 11.2023
Overnight Team Lead
Wal Mart Supercenter
09.2018 - 12.2021
Certified Pharmacy Technician
Menaul Compounding Pharmacy
02.2014 - 07.2018
Certificate of Pharmacy Technician - Pharmacy
Pima Medical Institute
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