Tenika Higgins
Stuttgart,AR
Summary
A high-integrity Operations & Management Specialist with a career defined by grit and the ability to "Win Others Over." From medical administration at age 14 to national door-to-door sales and hospitality construction, I bring a unique "people-first" perspective to leadership. Currently a Business Administration student at Strayer University, I am bridging my extensive real-world experience with modern management theory and Business Ethics.
Overview
2027
2027
years of professional experience
Work History
Manager/Lead Operations
Jj's Catfish
- Tasked with full managerial oversight from financial journals to staff motivation.
- Proved that a positive culture leads to higher efficiency and customer loyalty.
- Catfish Bar & Grill. Worked in a family owned southern soul food restaurant.
National Sales Representative
Magazine
California
- Character Milestone: Answered a national call for travel and spent three days on a bus to California to work in unknown territories.
- Mastered the art of high rejection sales by focusing on human connection and emotional intelligence.
Assistant Manager/Shift Leader
Valero Shell
- Entrusted with the company journal, price setting, and inventory procurement.
- Ensured 100% financial accuracy and administrative compliance.
Management and Academic Scholar
Strayer University
01.2016 - Current
- Operations: Successfully managing household logistics, personal finance, and gig-economy delivery services (Uber/DoorDash)
- Academic focus: Maintaining a rigorous course load in finance, Organizational Behavior, and Business Ethics
Education
BBA - Business Administration
Strayer University
04-2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
My Management Super Powers
- Positivity & Influence (Woo): Proven ability to transform customer and team morale in high-pressure environments.
- Radical Responsibility: Committed to "doing the right thing," whether it's maintaining accurate financial journals or meeting strict project deadlines.
- Resilience and Adaptability: A "learner" who thrives in new environments, from construction sites to corporate classrooms.
Timeline
Management and Academic Scholar
Strayer University
01.2016 - Current
Manager/Lead Operations
Jj's Catfish
Assistant Manager/Shift Leader
Valero Shell
National Sales Representative
Magazine
BBA - Business Administration
Strayer University