Summary
Overview
Education
Skills
Certification
Timeline
Work Availability
Work History
Work Preference
Accomplishments
Software
Quote
Generic
Tenika Murphy

Tenika Murphy

J

Summary

A motivated solution-oriented individual who can contribute to an organization’s goals and objectives. In addition, I also have a record of improving operations and delivering for employers. Brings a range of experiences from different levels of maturity. Understands several best practices applied for all job duties. In addition, with a combination of a dependable nature and hardworking. Synthesizes both to construct effective decision-making frameworks. Possesses analytical ability to research and problem solve with strong attention to detail. Maintains efficiency in administrative operations. Skills: Proficiency in Microsoft Office Suites, Creates Word Documents, Excel Spreadsheets, and PowerPoint Presentations. Critical Thinker with exceptional Problem-solving skills. Seasoned Driver with a safe driving record and positive attitude. Highly effective and skilled at determining best practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Overview

8
8

Certifications

3
3
years of post-secondary education
1
1
year of professional experience

Education

Associate of Arts - General Studies

Trinity Washington University
Washington, DC
01.2021 - 08.2023

Skills

  • Proficiency Kronos
  • Proficiency in Microsoft Office Suite
  • Proficiency People Soft
  • Extensive Knowledge of the Department of Transportation (DOT)
  • Extensive Knowledge of Individuals with Disability Education Act (IDEA) Guidelines
  • Skilled in handling and processing a high volume of phone calls, guests, and visitors professionally
  • Compliance Safety Policies and Procedures
  • Typing 60 Per Min
  • Excellent Written & Verbal Communication Skills
  • Analytical Approach
  • Customer Service Support and Relations
  • Route Planning & Scheduling
  • Cultural Awareness
  • Teamwork and Collaboration
  • Attention to Detail

Certification

  • CPR & First Aid Training
  • The Basics Of Coronavirus
  • OSSE Contact Trace Training
  • Commercial Driver License
  • OSSE DOT Professional Engagement
  • Managing Conflict Effectively
  • Customer Service Training
  • Communicating Non-Defensively

Timeline

Supervisor of Operations

Office Of The State Superintendent Of Education
12.2023 - Current

Associate of Arts - General Studies

Trinity Washington University
01.2021 - 08.2023

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work History

Supervisor of Operations

Office Of The State Superintendent Of Education
12.2023 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementPaid time offHealthcare benefitsWork from home option401k matchPaid sick leaveTeam Building / Company RetreatsPersonal development programsWork-life balanceCompany CultureStock Options / Equity / Profit SharingFlexible work hours

Accomplishments

  • Promoted to Supervisor after three years with the company.

Software

Kronos

Peoplesoft

Excell

Quote

The way to get started is to quit talking and begin doing.
Walt Disney
Tenika MurphyJ