Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tenille Fick, M.S.

Kenosha,WI

Summary

Ambitious, assertive, and experienced Manager and Instructor in the field of Health and Fitness, seeking a Coaching opportunity where I can utilize my skills, mentor athletes, serve the community, and contribute to the growth of the organization.

Overview

34
34
years of professional experience

Work History

Master Trainer

WERQ Fitness
Kenosha, United States
02.2022 - Current

Administer eight-hour instructor trainings, to certify new WERQ Dance Fitness Instructors. I motivate, mentor, and most importantly provide the necessary information that they need to be a safe and effective Group Fitness instructor.

Coach

Epic Volleyball Club
Racine, WI
08.2020 - 06.2022

Motivated athletes to improve their skills, become more agile, develop good work ethic, and have fun while they discovered their love for the sport of volleyball.

Group Exercise Instructor

Various
0 2002 - Current

Instructed several fitness class formats including: Cardio Kickboxing, Spinning, Boot Camp, TRX, Butts & Guts, Total Body Conditioning, and WERQ Dance Fitness. I have instructed at Bally Total Fitness, Wisconsin Athletic Club, Razor Sharp Fitness, UW-Parkside, the Kenosha YMCA. I have also led warm-ups at several 5K run/walks, conducted promotional workouts at expos and other large events, and performed as part of the Chicago Bally Total Fitness Dance Team for 2 years.

Member Engagement Director

Kenosha YMCA
Kenosha, WI
11.2015 - Current

Responsible for both the Membership and Health and Wellness Teams which include 75 direct reports.  Responsible for scheduling, staff hiring and development, and sales of memberships, personal training, group exercise, Massage, Front Desk staff, Kid's Club and pro-shop.  Create facility wide policies, procedures, and annual budget, as well as provide exceptional customer service to members and guests. Race Director for the Firecracker 5K/10K, and Director of the Healthy Living Fair.

Interim Health & Wellness Director

Kenosha YMCA
Kenosha, WI
05.2015 - 12.2015

Responsible for directing and supervising program activities and the Health and Wellness Department staff including Personal Trainers, Group Exercise Instructors, and Massage Therapists.  Recruited, hired, trained, and developed new staff, and created strategies to motivate and achieve peak performance.  Worked closely with fellow Directors, and the Operations Administrator to ensure effective communication between departments and manage overall operations of the organization.  Organized and coordinated special events such as the Annual Health & Fitness Fair and the Firecracker 5K/10K.  Responsible for submission of department payroll.  Conducted regular staff meetings.  

Sponsorship Coordinator

Kenosha YMCA
Kenosha, WI
02.2015 - 12.2015
Present the sponsorship programs to area business to establish relationships and solicit donations for the Kenosha YMCA and Grill Games.  Ensure that sponsorship program details and procedures were fulfilled appropriately.  Track current sponsorship expiration dates and renew sponsorships in a timely manner. Work directly with the Community Relations Director to coordinate sponsorship programs and develop marketing and solicitation materials necessary to secure the sponsorships.  Assist with special events such as the annual Golf Outing and Grill Games.

Personal Trainer

Kenosha YMCA
Kenosha, WI
12.2014 - 12.2015
Created and implemented specialized, goal-specific fitness programs for clients.  Responsible for the presentation, sale, and re-signing of Personal Training packages. Administered group fitness classes including Small Group Personal Training, Indoor Cycling, and a cardio-based Kickboxing class. 

Owner

Platinum Personal Training
Kenosha, WI
04.2014 - 12.2014

Created company name, company logo, and company website. Calculated and developed personal training packages, as well as other services offered. Responsible for budget management. Developed and implemented wellness and healthy lifestyle-focused programs for clients, while tracking their progress and focusing on retention. Continually promoted all services via social media and grass roots marketing efforts in order to attain new clients. Created local business relationships for cost effective, cross-promotion marketing strategies.

General Manager

Razor Sharp Fitness
Racine, WI
08.2009 - 12.2013
Worked directly with Department Managers to ensure that we continually met or exceeded financial goals for membership sales and non-dues revenue. Supported the owners with daily functions.  Supervised a staff of 70 and performed disciplinary action when necessary. Assisted with the recruitment and development of new staff members for improving the efficiency of the health club. Responsible for all customer service and membership billing for current members.  Worked closely with the owner to implement marketing strategies which resulted in continued growth of the membership base and member retention. Performed a daily "walk-through" to ensure that all areas are clean and well-organized. Represented Razor Sharp Fitness at special events. Instructed Indoor Cycling and Cardio Kickbox classes.

Assistant General Manager

Razor Sharp Fitness
Racine, WI
06.2006 - 08.2009
Supported the Owner/General Manager with daily operational functions.  Responsible for all customer service and membership accounts for over 4,000 members.  Performed inventory counts and ordered all supplies, equipment and supplements. Conducted interviews and hired staff including department managers.  Implemented policies and procedures to enhance communication, generate revenue, and increase membership retention. Acted as a club ambassador to enhance the member experience. Instructed Indoor Cycling and Cardio Kickbox classes.  Maintained 3-5 Personal Training clients per week.

Membership Associate

Wisconsin Athletic Club
Hales Corners, WI
12.2005 - 06.2006
Provided guided tours of the fitness center to prospective members.  Conducted follow-up via e-mail, phone calls, and direct mail. Responsible for attaining monthly individual and team sales goals. Provided exceptional customer service by assisting members with their suggestions and concerns.

Fitness Director

Bally Total Fitness
Chicago, IL
01.2003 - 11.2005
Responsible for generating non-dues PT revenue, and attaining monthly sales goals. Supervised and developed a team of 15 trainers while I continued to work with my own clients.  Held weekly meetings to motivate, teach, set expectations, and encourage communication within the team.

Teaching Assistant

UW-La Crosse
La Crosse, WI
08.2001 - 12.2002

Served as a Graduate Assistant for Biomechanics.  Responsible for instruction of all of the Biomechanics labs, as well as the grading of all labs and exams.  Assisted other graduate students with research projects.  Developed a free, on-campus undergraduate Personal Training program as my Masters Degree internship requirement. Created, instructed, and performed all testing and grading for ESS 101 "Strength Training for Women." Directly worked with and reported to Dr. Jeffrey McBride.

Coach

Milwaukee Sting Volleyball Club
Menomonee Falls, WI
06.2001 - 06.2003

Recruited by Sting, from Air Force, to coach at the 13's Club level.

Personal Trainer

Bally Total Fitness
Cudahy, WI
10.1999 - 12.2002
Responsible for providing new and specialized training programs to help my clients reach their desired fitness goals.  Successfully met or exceeded sales goals.

Teaching Assistant

UW-Milwaukee
Milwaukee, WI
08.1999 - 05.2001
Served as a Graduate Teaching Assistant for Biomechanics.  Responsible for instruction of the undergraduate Biomechanics labs, as well as the grading of all labs and exams.  Assisted other graduate students with research projects. Worked with and reported directly to Dr. Philip Schot.

Coach

Air Force Volleyball Club
Kenosha, United States
06.1999 - 06.2001

Post Graduation from UW-Parkside, where I played Women's Volleyball, I coached at the 14's club level.

Education

Master of Science - Exercise And Sport Science, Human Performance

UW-La Crosse
La Crosse, WI
12.2002

Bachelor of Science - Biological Sciences

UW-Parkside
Kenosha, WI
06.1999

Skills

  • Exceptional verbal & written communication skills
  • Efficient at multitasking
  • Highly motivated
  • Positive attitude
  • Extroverted and friendly
  • 12 years of special event coordination experience
  • Extremely organized
  • Strong sales abilities
  • Customer Service Professional
  • Able to maintain accurate and detailed records
  • Strong conflict resolution skills
  • Effective negotiator
  • Instructional experience at the university level
  • Held CSCS for 19 years (exp 12/31/17)
  • Coaching certified (UW-Parkside)
  • CPR, AED, and First Aid certified
  • WERQ Dance Fitness certified
  • LIVESTRONG® at the YMCA Instructor Certified
  • YMCA Group Exercise Instructor Certified

Timeline

Master Trainer

WERQ Fitness
02.2022 - Current

Coach

Epic Volleyball Club
08.2020 - 06.2022

Member Engagement Director

Kenosha YMCA
11.2015 - Current

Interim Health & Wellness Director

Kenosha YMCA
05.2015 - 12.2015

Sponsorship Coordinator

Kenosha YMCA
02.2015 - 12.2015

Personal Trainer

Kenosha YMCA
12.2014 - 12.2015

Owner

Platinum Personal Training
04.2014 - 12.2014

General Manager

Razor Sharp Fitness
08.2009 - 12.2013

Assistant General Manager

Razor Sharp Fitness
06.2006 - 08.2009

Membership Associate

Wisconsin Athletic Club
12.2005 - 06.2006

Fitness Director

Bally Total Fitness
01.2003 - 11.2005

Teaching Assistant

UW-La Crosse
08.2001 - 12.2002

Coach

Milwaukee Sting Volleyball Club
06.2001 - 06.2003

Personal Trainer

Bally Total Fitness
10.1999 - 12.2002

Teaching Assistant

UW-Milwaukee
08.1999 - 05.2001

Coach

Air Force Volleyball Club
06.1999 - 06.2001

Group Exercise Instructor

Various
0 2002 - Current

Master of Science - Exercise And Sport Science, Human Performance

UW-La Crosse

Bachelor of Science - Biological Sciences

UW-Parkside
Tenille Fick, M.S.