Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Walmart Stocker
Walmart Inc.
08.2022 - 03.2024
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Maintained effective team member communication.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Improved customer satisfaction by promptly locating items and providing product information.
Brand Associate
Old Navy, Gap
06.2021 - 07.2023
Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
Developed strong relationships with clients for increased customer loyalty and retention.
Communicated product information with confidence and educated consumers about company.
Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
Achieved daily sales goal by cross selling and promoting additional products and services.
Executed signage and markdown processes to meet productivity and pricing standards.
Regularly reviewed and reported on key performance indicators, using data-driven insights to guide future marketing and sales efforts.