TENILLE N. HOLLEY
Loganville,GA
Summary
Driven and resourceful ATE Consultant/Trainer with proven ability to provide professional level support to clinical staff and physicians for various EHR/ EMR Applications. The applications include Cerner, and Meditech support. Experienced in providing administrative support to Hospital Health Information Services and direct support to Go-Live consultants. Training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.
Overview
8
8
years of professional experience
Work History
Genesis Classroom Trainer
Department of Defense, MHS
11.2021 - Current
- Provide classroom training for Ambulatory, Ancillary, Surgery, and Patient Accounting modules
- Cover topics on Ambulatory Organizer, Quick Orders, Standing and Cosign Orders, Leveling a Visit, Problems & Diagnosis, Provider Workflow, Nurse Workflow
- Trained and supported both inpatient and outpatient departments in applications
- Provide ATE support to ambulatory clinic, Surgery and Patient Accounting, and Ancillary departments
- Assisted end-users (Nurses, Providers, Specialists, Behavior Health,) with understanding and/or articulating care coordination workflow processes and procedures across service lines, care settings and healthcare providers.
Cerner ATE Consultant
University of Tennessee Medical Systems
Knoxville, TN
05.2021 - 05.2021
- Provided ATE support to OB/GYN Physicians, Nurses and clinical Staff during Go-Live modernization in ambulatory setting for women’s health practice
- Support included Dynamic Docs, Dragon 360 new patient registration, bedside charting and check out processes
- Provided one on one support for Ad-Hoc documentation and building and creating auto text.
Coach
ARH Hazard Medical Center, Meditech Adoption
, KY
01.2019 - 02.2019
- Family Practice
- Provided ATE support to Ambulatory Providers, RN’s plus MA’s on Meditech solutions
- Assisted with navigating through provider and nurse workflows
- Also supported providers with placing orders as well as admitting patients to the hospital
- Supported front office staff with scheduling and checking patients in and out of appointments.
Trainer
Covenant Health
Knoxville, TN
05.2018 - 10.2018
- For ATE Consultants
- Assisted Case Management team at the Elbow with Patient lists ensured that Case Managers and Social Workers knew referral process and charting assessments on patients
- Prepared ATE consultants for Go- Live through training and ensuring that they understood set up for Company
- Helped with building packets and sending through EnsoCare
- Made sure that tasks and Consults were assessed and completed off of the CM’s work lists.
ATE Consultant/Case Management/Medsurg
Steward Health, Wadley Regional Medical Center
, Arkansas
04.2018 - 05.2018
- Assisted Case Management and Social Work with Building Patient list and supported in helping the team with Interqual and Navi-Health
- Helped set up Power Notes, Implementing workflows
- Floated to different units and helped RNs with Staff Assignment list, and Patient lists
- Ensured that proper charting and Tasks were completed by using care compass within Medsurg Department.
Cerner Consultant/Case/Care
AHS, AMITA at Alexian Brothers, SAMC
Schaumburg, IL
02.2018 - 04.2018
- Assisted the hospital Case Management and Social Work team with implementing workflows, documenting notes, instructed on adding power notes
- Floated to different units in the hospital to ensure proper documentation and served as support to RN’s and Case Managers
- Helped support in creating packets within interface company Navi-Health to send to different referrals to continuing care agencies
- Supported Utilization Managers with Interqual.
Lead Cerner Consultant/PCU
Concord Hospital
Concord, N.H.
11.2017 - 12.2017
- Assisted RNs in Progressive Care Unit (PCU) with properly documenting patient’s charts, adding devices, using Capacity Management, Care Management, Medication Wizard, placing and/or cancelling, orders, activating power plans, communicating with pharmacy via messaging through PowerChart, adding bands, and effectively documenting admissions
- Float to various care units as needed.
Cerner Consultant
St. Luke’s Behavioral Health
Phoenix, Az
10.2017 - 11.2017
- PowerChart Acute Supported Behavioral Heath staff in effectively navigating through specialized workflow
- Creating private progress notes and group notes.
Cerner Consultant
Johnson Memorial Johnson Memorial Hospital
Franklin, IN
06.2017 - 08.2017
- SuperUser Provided ATE support to both Ambulatory and Acute Providers, as well as RNS
- Trained end users to navigate through the system using the scenario of a typical patient visits
- Provided one on one Departmental training.
Cerner Clinical Consultant
Dignity Health
Bakersfield, CA.
03.2017 - 03.2017
- Provided ATE support to end-users in NICU, during their transition to Cerner Application Assisted end users (Providers, Mid wives and RNs) with effectively navigating through the Application, using Dynamic doc, PowerNotes, Care Compass, setting up proxies and favorites, Creating templates.
Cerner Consultant
Dignity Health
Santa Maria, CA.
08.2016 - 09.2016
- Provided ATE support to Peds., Nurses and Clinical Staff during Go-Live conversion in Ambulatory settings on Cerner's core Applications which includes, but not limited to features such as Dynamic Documentation, Dragon 360, and Specialty Playbooks and MPages (Ambulatory Organizer), EPrescribe Prescription Writer, Registration and Depart Process, Ad-Hoc Documentation, and building Auto Text and AutoTemplates using free text and Dragon.
Executive Assistant
All Medical Personnel, Baptist Health
Jacksonville, FL
01.2015 - 05.2016
- CIO and CTO, Clinical Informatics Provided direct administrative support for the Baptist Health Information Services for the Chief Information Officer and Chief Technology Officer
- Public speaker representative for the department at Donor and Doctor Meetings
- Supported activities for Information Services directors, managers, and staff as assigned and supported Go- Live Consultants
Education
BBA - Business Administration
Ashford University Online
04.2017
B.S - Leadership & Development
Regent University Online
10.2015
Skills
- APPLICATION SKILLS
- Cerner PowerChart
- Ambulatory
- Bridge
- Dynamic Docs
- Power plans/
- PowerNotes
- Surgery
- Patient Accounting
- Ancillary
- Meditech
- Group and Individual Instruction
- Materials Organization
- Public Speaking
- Course Planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Genesis Classroom Trainer
Department of Defense, MHS
11.2021 - Current
Cerner ATE Consultant
University of Tennessee Medical Systems
05.2021 - 05.2021
Coach
ARH Hazard Medical Center, Meditech Adoption
01.2019 - 02.2019
Trainer
Covenant Health
05.2018 - 10.2018
ATE Consultant/Case Management/Medsurg
Steward Health, Wadley Regional Medical Center
04.2018 - 05.2018
Cerner Consultant/Case/Care
AHS, AMITA at Alexian Brothers, SAMC
02.2018 - 04.2018
Lead Cerner Consultant/PCU
Concord Hospital
11.2017 - 12.2017
Cerner Consultant
St. Luke’s Behavioral Health
10.2017 - 11.2017
Cerner Consultant
Johnson Memorial Johnson Memorial Hospital
06.2017 - 08.2017
Cerner Clinical Consultant
Dignity Health
03.2017 - 03.2017
Cerner Consultant
Dignity Health
08.2016 - 09.2016
Executive Assistant
All Medical Personnel, Baptist Health
01.2015 - 05.2016
BBA - Business Administration
Ashford University Online
B.S - Leadership & Development
Regent University Online
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