Summary
Overview
Work History
Education
Skills
Timeline
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NELVER TEJAS

Hollywood,Florida

Summary

Glass Technician with successful background repairing and replacing glass in cruise ships. Good track record producing high-quality work under strict deadlines. Adept at following orders and solving problems with minimal assistance. Hardworking professional with excellent cleaning, replacing and repair glasses abilities. Keeps shop areas free of trash, organizes supplies and writes work orders. Dependable and quality-driven with 12 years of industry experience. Demonstrated success in working quickly and accurately to complete a high volume of customer orders in a fast-paced environment. Knowledgeable about different repair strategies and accessories options. Good troubleshooting skills with a diligent nature and superior work ethic. Familiar with preparing surfaces, completing repairs and finishing work in a professional fashion. Specializing in installing, repairing and replacing any type of glasses Ex. windows, railings and mirrors. Knowledgeable about checking warranties, writing orders and accepting payments. . Demonstrated success in installing glasses with semi automatic robot equipment. Excellent knowledge of materials combined with excellent eye-hand coordination and dexterity. Professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Glass Technician /President

TACTICAL GLASS CORP
10.2012 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased company growth through collaboration with sales and marketing departments.
  • Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
  • Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
  • Orchestrated positive media coverage and stakeholder relations as public face of company.
  • Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
  • Replaced any type of glasses.
  • Processed returns of glass and moldings.
  • Kept work areas organized, clean and free of hazards.
  • Applied primer, installed glass and monitored curing.
  • Provided same level of care and attention to all customers, no matter the job value.
  • Removed particles such as dirt and loose glass from damaged areas.
  • Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
  • Accepted and processed payments for services.
  • Followed company policies and protocols, and maintained safe and clean driving record to complete delivery services.
  • Documented all service records and customer information to foster accuracy.
  • Met or exceeded company-defined quality and production goals.
  • Inspected glass for defects and monitored quality for all completed installations and repairs.
  • Cooled or warmed glass to match temperatures and prevent damage caused by extreme differences.
  • Oversaw inventory management and purchasing, proactively ordering required quantity of parts and supplies.
  • Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
  • Provided quality glass installation services.
  • Discussed various grades of glass with customers and assisted with choosing optimal glass for individual needs.
  • Replaced seals around windows to prevent water leakage and protect surrounding structures.
  • Researched and carefully selected delivery routes to maximize on-time performance and customer satisfaction.
  • Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
  • Maintained inventory and installation materials.
  • Provide a variety of products and services EX. bent, laminated, tempered, polished, insulated glass, etc.

Education

High School Diploma -

Miami Dade College
Miami, FL
06.2009

Skills

  • Repairing cracks
  • Diagnostic abilities
  • Installing glasses
  • Quality assurance
  • Application skills
  • Order writing
  • Installing windows
  • Adhesive and seal application
  • Window glass replacement
  • Work order preparation
  • Customer service skills
  • Price quoting expertise
  • Glass installation

Timeline

Glass Technician /President

TACTICAL GLASS CORP
10.2012 - Current

High School Diploma -

Miami Dade College
NELVER TEJAS