Anthony Perez-Leiva
Whittier,CA
Summary
Precise auto glass professional bringing in-depth operational knowledge of various job-related tools and mechanical devices used on day-to-day basis. Successful track record maintaining, installing and repairing automotive in line with exacting quality standards. Providing sound understanding of different grades of auto glass and parts.
Overview
8
8
years of professional experience
Work History
Auto Glass Technician / Service Technician
Tesla
Burbank, CA
10.2022 - 02.2024
- Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
- Accepted and processed payments for services.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
- Applied primer, installed glass and monitored curing.
- Provided mobile services, bringing convenience to customers at their preferred locations.
- Offered recommendations on preventative maintenance measures to prolong the life of windshields and other auto glass parts.
- Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
- Improved customer satisfaction by providing efficient and professional auto glass repair and replacement services.
Auto Glass Technician
Novus Glass
La Puente, CA
03.2022 - 08.2022
- Removed particles such as dirt and loose glass from damaged areas.
- Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
- Replaced seals around windows to prevent water leakage and protect surrounding structures.
- Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
Grocery Store Associate
99 Cents Only
Whittier, CA
02.2020 - 03.2022
- Assisted customers with locating items and answering questions, resulting in a positive shopping experience.
- Collaborated with team members to maintain a well-stocked, clean, and organized store environment for maximum efficiency.
- Maintained safety standards within the store by following food handling guidelines and adhering to sanitation policies.
- Provided exceptional customer service by addressing concerns promptly and professionally, resolving issues effectively.
- Increased work efficiency by assisting colleagues during busy periods or covering shifts when needed, promoting teamwork within the workplace.
- Developed strong relationships with customers through excellent interpersonal skills, fostering loyalty and repeat business.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Greeted customers and directed to requested products.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Auto Glass Technician
Park Auto Glass
Fullerton, CA
01.2016 - 08.2019
- Accepted and processed payments for services.
- Reduced vehicle downtime for clients with prompt completion of auto glass projects.
- Provided mobile services, bringing convenience to customers at their preferred locations.
- Conducted thorough pre-and post-installation inspections to verify correct installation of auto glass components.
- Utilized advanced techniques for windshield repair, minimizing the need for full replacements when possible.
- Demonstrated strong commitment to excellence by consistently receiving positive feedback from satisfied clients.
- Trained new technicians on proper procedures, contributing to overall team growth and development.
- Stayed up-to-date with industry trends and advancements in auto glass technology to maintain expertise in the field.
- Provided quality auto glass installation services, windshield replacement, and crack repair.
- Met or exceeded company-defined quality and production goals.
- Researched and carefully selected delivery routes to maximize on-time performance and customer satisfaction.
Education
Diploma - General Studies
La Habra High School
La Habra, CA06.2016
Skills
- Hand and power tools
- Diagnosing problems
- Power Tool Operation
- Troubleshooting malfunctions
- Preparing surfaces
- Repairing cracks
- Replacing windshields
- Mobile Service
- Customer Service
Timeline
Auto Glass Technician / Service Technician
Tesla
10.2022 - 02.2024
Auto Glass Technician
Novus Glass
03.2022 - 08.2022
Grocery Store Associate
99 Cents Only
02.2020 - 03.2022
Auto Glass Technician
Park Auto Glass
01.2016 - 08.2019
Diploma - General Studies
La Habra High School