Ashton Baza
Oklahoma City,OK
Summary
Dynamic auto glass technician with expertise in installing windshields and conducting thorough vehicle inspections at Safelite Auto Glass. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in problem-solving and adhering to safety protocols, ensuring high-quality service delivery in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Safelite Auto Glass Technician
Safelite Auto Glass
11.2024 - Current
- Installed auto glass using precision tools and techniques to ensure proper fit and seal.
- Conducted thorough inspections of vehicle glass for damage and determined appropriate repair methods.
- Adhered to safety protocols while performing tasks in a fast-paced environment.
- Assisted customers with inquiries regarding services and provided detailed explanations of repair processes.
- Maintained organized work area, ensuring tools and materials were readily available for efficient operations.
- Collaborated with team members to enhance service delivery and improve customer satisfaction scores.
- Documented completed work orders accurately to maintain clear records of services rendered.
- Developed skills in various auto glass repair techniques through hands-on training and mentorship from experienced technicians.
- Accepted and processed payments for services.
- Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
- Provided same level of care and attention to all customers, no matter vehicle value.
RiverSport Adventure Guide
Riversport
04.2023 - 08.2024
- Led outdoor adventure excursions, ensuring safety and engagement for participants.
- Developed and implemented training programs for new adventure guides.
- Assisted in equipment maintenance, guaranteeing optimal performance and safety standards.
- Guided diverse groups through challenging terrains, adapting to varying skill levels.
- Collaborated with team members to enhance guest experience and service delivery.
- Delivered educational briefings on safety protocols and adventure techniques before activities.
- Monitored weather conditions and assessed risks to ensure participant safety during excursions.
- Provided feedback on program improvements based on participant experiences and outcomes.
- Increased repeat business through outstanding customer service and attention to detail in planning memorable adventures.
- Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
- Delivered effective safety debriefings to guests to promote safe environment.
- Assisted with adventure education trip preparation by rigging rafts, preparing food, and planning routes.
Amazon Warehouse Associate
Amazon
09.2023 - 02.2024
- Loaded and unloaded shipments, ensuring accurate placement of products in designated areas.
- Collaborated with team members to streamline order fulfillment processes, enhancing productivity.
- Implemented safety protocols to minimize workplace accidents and ensure compliance with regulations.
- Maintained cleanliness and organization of work area, promoting a safe working environment.
- Consistently lifted materials weighing as much as 50 pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Education
High School Diploma -
Moore High School
Moore, OK05-2022
Skills
- Hand and power tools
- Diagnosing problems
- Power tool operation
- Troubleshooting malfunctions
- Cleaning skills
- Adaptable techniques
- Installing windows
- Molding installation
- Safety procedures
- Documentation skills
- Vehicle inspection
- Data entry
- Mobile site visits
- Quality assurance
- Repairing cracks
- Mobile service
- Diagnostic
- Installing windshields
- Cashiering experience
- Checking warranties
- Heavy lifting
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Multitasking Abilities
- Adaptability
Languages
English
Native or Bilingual
Timeline
Safelite Auto Glass Technician
Safelite Auto Glass
11.2024 - Current
Amazon Warehouse Associate
Amazon
09.2023 - 02.2024
RiverSport Adventure Guide
Riversport
04.2023 - 08.2024
High School Diploma -
Moore High School