Summary
Overview
Work History
Education
Skills
Timeline
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Tenina Locke

Chicago,IL

Summary

Dynamic Assistant Manager with a proven track record at Jimmy Jazz Clothing Store, excelling in strategic upselling and demonstrating exceptional leadership qualities. Expert in analyzing sales data to boost efficiency by over 30%, while fostering a team-oriented environment with strong communication skills. Renowned for a calm demeanor and multitasking strength, adept at promoting a positive customer experience.

Overview

13
13
years of professional experience

Work History

Sales Associate

DTLR
Chicago, IL
06.2019 - 04.2020
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Answered store and merchandise questions and led customers to wanted items.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Handled returns and exchanges according to company policies.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers to determine wants or needs.
  • Upsold additional items based on customer interests and needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Sales Associate

villa sneaker inc.
Chicago, IL
04.2013 - 06.2017
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Answered store and merchandise questions and led customers to wanted items.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assessed customer needs to provide assistance and information on product features.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Assistant Manager

Jimmy Jazz Clothing Store
Chicago, IL
02.2010 - 09.2012
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Produced thorough, accurate and timely reports of project activities.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Assigned work and monitored performance of project personnel.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Laundry Attendant

South view manor nursing home
Chicago, IL
03.2007 - 02.2009
  • Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
  • Received and sorted articles by type, color and degree of soil.
  • Complied with corporate and department standards and regulations to encourage safe and efficient operations.
  • Followed safety regulations while operating machinery.
  • Transported laundry in carts and sorted dirty items by load type.
  • Loaded and unloaded washers and dryers, observing correct operating instructions.

Education

High School Diploma -

Wendell Phillips
39th And Giles
06-2004

Skills

  • Promotional support
  • Strategic Upselling Skills
  • Calm demeanor
  • New teller training
  • Flexible schedule
  • Excellent people skills
  • Written and oral communication skills
  • Friendly and outgoing
  • Multi-tasking strength

Timeline

Sales Associate

DTLR
06.2019 - 04.2020

Sales Associate

villa sneaker inc.
04.2013 - 06.2017

Assistant Manager

Jimmy Jazz Clothing Store
02.2010 - 09.2012

Laundry Attendant

South view manor nursing home
03.2007 - 02.2009

High School Diploma -

Wendell Phillips

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Tenina Locke