Tenise Harris
Oklahoma City,OK
Summary
Dynamic professional with a proven track record at MidFirst Bank, adept in fraud prevention and financial services. Excelled in relationship building and leveraging computer skills to enhance transaction accuracy and compliance. Demonstrated adaptability and professionalism, achieving significant process improvements and customer satisfaction. Skilled in MS Excel and effective communication, ready to bring expertise to a challenging new role.
Overview
11
11
years of professional experience
Work History
Personal Banker
MidFirst Bank
06.2023 - Current
- Initiating and Verifying Transactions. Process incoming and outgoing wire transfers, ensuring accuracy and compliance with banking policies.
- Customer Authentication. Verify customer identity and authorization for wire requests to prevent fraud.
- Compliance and Regulatory. Ensure transactions comply with regulations such as the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) laws.
- Monitoring for Fraud, Detect and report suspicious transactions, unusual activity, or potential fraud risks.
- Data Entry and Record Keeping, Maintain accurate records of wire transactions for auditing and regulatory purposes.
- Communication with Other Banks. Coordinate with other financial institutions to resolve issues and confirm transaction details.
- Troubleshooting and Error Resolution Investigate and resolve errors, delays, or missing funds in wire transfers.
- Customer Support Assist customers with wire transfer inquiries, including tracking transactions and resolving issues.
- System Operation. Use wire transfer systems such as SWIFT, Fedwire, or proprietary bank software to process transactions.
- End-of-Day Reconciliation, Ensure all wire transactions are properly logged and balanced at the close of business.
New Construction Purchasing Clerk
Loves Travel Stop
02.2015 - 03.2022
- Maintain and schedule deliveries of equipment and building materials for new construction sites all over the United States for Love's Travel Stops and Country Stores
- Charges expenses to accounts and cost centers by analyzing invoice/expense reports
- Verifies vendor accounts by reconciling monthly statements and related transactions
- Maintains procurement records such as items or services purchased costs, delivery, product quality or performance, and inventories.
- Discusses defective or unacceptable goods or services with inspection or quality control personnel, users, vendors, and others to determine source of trouble and take corrective action.
Logistic Support Representative
Loves Travel Stop
06.2014 - 02.2015
- Provide a high level of customer service to assist with adjusting planned dispatch to accommodate changes in operating environment such as terminal outages, ASAPs cancellations, rolled loads, truck break down, etc.
- Setup sites, terminals, suppliers, drivers, trucks, trailers and employees in Telapoint.
Education
High School Diploma -
Cushing High School
Cushing, OK05-2006
Skills
- Communication skills
- Computer skills, 10 years
- Phone etiquette
- Time management
- Quality Control
- Attention to detail
- Verbal and written communication
- Decision-making
- Multitasking Abilities
- Task prioritization
- Proficiency with Microsoft Office
- Reliability
- Organizational skills
- Adaptability and flexibility
- Professionalism
Timeline
Personal Banker
MidFirst Bank
06.2023 - Current
New Construction Purchasing Clerk
Loves Travel Stop
02.2015 - 03.2022
Logistic Support Representative
Loves Travel Stop
06.2014 - 02.2015
High School Diploma -
Cushing High School
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