Tenisha Cain
Undewriter
Atlanta,Georgia
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Underwriter
State farm
08.2020 - Current
- Collect, review and analyzes an applicant’s relevant history and records
- Determine the level of risk for insuring
- Offer recommendations on whether to approve an application
- Recognizes and make recommendation on workflow efficiencies
- Has authority to review premium entries per company guidelines.
Leasing specialist
08.2019 - 08.2020
- Panther riverside parc
- Worked with property managers to maintain market readiness and facilitate smooth transitions
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
CUSTOMER SERVICE SUPERVISOR
WAL-MART
02.2018 - 08.2019
- Directed personnel training and monitored team members to promote productivity, accuracy, and commitment to friendly service
- Kept up with company products and services to effectively answer questions and resolve complaints.
SENIOR DOCUMENT ANALYST
ALFA INSURANCE CORPORATE OFFICE
09.2000 - 06.2018
- Established, improved, and reinforced document management systems to handle current and expected requirements
- Oversaw creation, routing, and data input of bills of materials and IS documents
Education
MBA - Healthcare Management & Human Resources
Herzing University
Madison, WI 04.2015 - 09.2017
Bachelor of Science - Business Administration
UNIVERSITY OF PHOENIX
Phoenix, AZ 02.2012 - 02.2014
Associate of Arts - FINANCIAL BUSINESS
UNIVERSITY OF PHOENIX
Phoenix, AZ 01.2008 - 01.2012
Skills
- Insurance Knowledge
- Customer Care
- Liability Determinations
- Customer Inquiries
- Information Updates
Summary
- Hardworking Underwriter with over 3 years of experience in insurance. Excellent reputation for resolving problems and improving customer satisfaction.
Timeline
Underwriter
State farm
08.2020 - Current
Leasing specialist
08.2019 - 08.2020
CUSTOMER SERVICE SUPERVISOR
WAL-MART
02.2018 - 08.2019
MBA - Healthcare Management & Human Resources
Herzing University
04.2015 - 09.2017
Bachelor of Science - Business Administration
UNIVERSITY OF PHOENIX
02.2012 - 02.2014
SENIOR DOCUMENT ANALYST
ALFA INSURANCE CORPORATE OFFICE
09.2000 - 06.2018
ASSOCIATE OF ARTS DEGREE - FINANCIAL BUSINESS
UNIVERSITY OF PHOENIX
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Dedra ClayDedra Clay
Underwriting Service Assistant Team Resource at State FarmUnderwriting Service Assistant Team Resource at State Farm
Isaiah SkinnerIsaiah Skinner
Claims Adjuster at State FarmClaims Adjuster at State Farm
Russell GardnerRussell Gardner
Bagroom Attendant at Peachtree Golf ClubBagroom Attendant at Peachtree Golf Club