Tenisha Cain
Undewriter
Atlanta,Georgia
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Underwriter
State farm
08.2020 - Current
- Collect, review and analyzes an applicant’s relevant history and records
- Determine the level of risk for insuring
- Offer recommendations on whether to approve an application
- Recognizes and make recommendation on workflow efficiencies
- Has authority to review premium entries per company guidelines.
Leasing specialist
08.2019 - 08.2020
- Panther riverside parc
- Worked with property managers to maintain market readiness and facilitate smooth transitions
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
CUSTOMER SERVICE SUPERVISOR
WAL-MART
02.2018 - 08.2019
- Directed personnel training and monitored team members to promote productivity, accuracy, and commitment to friendly service
- Kept up with company products and services to effectively answer questions and resolve complaints.
SENIOR DOCUMENT ANALYST
ALFA INSURANCE CORPORATE OFFICE
09.2000 - 06.2018
- Established, improved, and reinforced document management systems to handle current and expected requirements
- Oversaw creation, routing, and data input of bills of materials and IS documents
Education
MBA - Healthcare Management & Human Resources
Herzing University
Madison, WI 04.2015 - 09.2017
Bachelor of Science - Business Administration
UNIVERSITY OF PHOENIX
Phoenix, AZ 02.2012 - 02.2014
Associate of Arts - FINANCIAL BUSINESS
UNIVERSITY OF PHOENIX
Phoenix, AZ 01.2008 - 01.2012
Skills
- Insurance Knowledge
- Customer Care
- Liability Determinations
- Customer Inquiries
- Information Updates
Summary
- Hardworking Underwriter with over 3 years of experience in insurance. Excellent reputation for resolving problems and improving customer satisfaction.
Timeline
Underwriter
State farm
08.2020 - Current
Leasing specialist
08.2019 - 08.2020
CUSTOMER SERVICE SUPERVISOR
WAL-MART
02.2018 - 08.2019
MBA - Healthcare Management & Human Resources
Herzing University
04.2015 - 09.2017
Bachelor of Science - Business Administration
UNIVERSITY OF PHOENIX
02.2012 - 02.2014
SENIOR DOCUMENT ANALYST
ALFA INSURANCE CORPORATE OFFICE
09.2000 - 06.2018
ASSOCIATE OF ARTS DEGREE - FINANCIAL BUSINESS
UNIVERSITY OF PHOENIX