Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANDREW MOMON

Summary

Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving.

Overview

9
9
years of professional experience

Work History

Wheelchair Agent

PrimeFlight Aviation
Houston
09.2023 - Current
  • Safely and efficiently assisted passengers in and out of wheelchairs adhering to all safety protocols
  • Facilitated seamless transportation for passengers requiring wheelchair assistance, enhancing overall travel experience
  • Delivered exceptional customer service to passengers requiring wheelchair assistance, guiding them through the airport terminal with care
  • Coordinated with gate agents, airline personnel, and airport staff to deliver efficient assistance to passengers with special needs

Environmental Services Housekeeper

Crothall
Houston
01.2021 - 09.2023

• Completed surface sanitization, deep cleaning, and window washing.

• Sanitized bathrooms and common areas by scrubbing, mopping, vacuuming, and wiping surfaces.

• Sanitized bathrooms and common areas by scrubbing, mopping, vacuuming, and

wiping surfaces.

• Maintained safety standards by wearing gloves and protective clothing

  • Cleaned patient rooms and common areas daily to ensure hygiene.
  • Operated cleaning equipment such as vacuums and floor scrubbers efficiently.
  • • Inventoried rooms to identify supply needs and coordinate workflow accordingly.
  • Followed safety protocols for handling hazardous materials during cleaning tasks.

Kitchen Staff

Memorial Herman Tirr
Houston
08.2022 - 08.2023
  • I worked in the kitchen I washed dishes and made trays that we delivered to patients' rooms.
  • (Part time/Per Diem)
  • Prepared ingredients following safety and sanitation guidelines.
  • Operated kitchen equipment to assist in food preparation.
  • Collaborated with team members to ensure efficient service during peak hours.

Aircraft Cleaner

Hunteleigh USA
Houston
01.2020 - 05.2022
  • Cleaning and servicing of aircraft interiors, including cabin, cockpit, galleys, and lavatories.
  • Checked, handled, assembled, removed, and installed passenger service cabin furnishings and supplies per specifications, ensuring thorough cleanliness free of dirt, debris, marks, and fingerprints.
  • Operated specialized cleaning equipment to ensure efficient cleaning processes.
  • Directed aircraft movements upon arrival and departure to ensure safety and efficiency on the ramp.
  • Performs FOD walks in the ramp area between flights.
  • Marshal aircraft's during arrival and departures.
  • Inspected aircraft for cleanliness, identifying and reporting maintenance issues to uphold safety and service standards.
  • Executed various additional tasks related to aircraft servicing, adapting to the needs of the team and operational requirements.

Cashier/Bagger

Kroger
03.2017 - 11.2019
  • Followed cash handling procedures to ensure accurate transactions.
  • Count money draw before/after shift.
  • Returned non-purchased items to appropriate zones to maintain store organization.
  • Acquired in-depth product knowledge to assist customers in locating goods.
  • Executed various tasks as directed by management.

Education

HIGH SCHOOL DIPLOMA -

ROSS SHAW STERLING AVIATION HIGH SCHOOL
Houston, TX

Skills

  • Mobility assistance
  • Emergency response
  • Customer service
  • Customer assistance
  • Problem Solving
  • Problem Solving
  • Conflict resolution
  • Teamwork

Timeline

Wheelchair Agent

PrimeFlight Aviation
09.2023 - Current

Kitchen Staff

Memorial Herman Tirr
08.2022 - 08.2023

Environmental Services Housekeeper

Crothall
01.2021 - 09.2023

Aircraft Cleaner

Hunteleigh USA
01.2020 - 05.2022

Cashier/Bagger

Kroger
03.2017 - 11.2019

HIGH SCHOOL DIPLOMA -

ROSS SHAW STERLING AVIATION HIGH SCHOOL
ANDREW MOMON