Serenity Newsome
Houston
Summary
Dedicated caregiver with expertise in personal care assistance and client relationship management. Proven ability to provide empathetic support while ensuring safety in all interactions. Experienced in wheelchair operation and known for effective communication and team coordination, enhancing client experiences and ensuring timely service delivery.
Overview
3
3
years of professional experience
Work History
Wheelchair Agent
Prime Flight
Houston
08.2025 - Current
- Facilitated boarding and deplaning processes for passengers with mobility needs.
- Operated wheelchair equipment to facilitate safe and efficient transport of passengers across airport terminals.
- Coordinated assistance requests with team members to enhance service delivery for passengers with mobility needs.
- Maintained cleanliness and functionality of wheelchairs and mobility devices.
- Monitored passenger flow to guarantee timely service delivery.
- Provided empathetic support to passengers, ensuring comfort and addressing individual needs during travel.
Caregiver
BFL Loving Arms LLC
Houston
03.2023 - Current
- Provided compassionate care, enhancing client outlook and daily living.
- Administered medications per prescribed schedules, ensuring adherence to guidelines.
- Monitored vital signs, promptly reporting health changes.
- Assisted with bathing, dressing, and personal care tasks.
- Coordinated transportation for medical appointments and social activities, promoting client engagement.
- Maintained clean, well-organized environments for client safety.
- Prepared meals according to dietary needs, facilitating nutritional support during feeding.
- Connected clients with community resources for enhanced support and well-being.
Daycare Assistant
Ivy Kids Early Learning Center
Houston
03.2024 - 08.2025
- Supervised children during playtime to ensure safety and promote social interaction.
- Organized educational activities that fostered cognitive and emotional development.
- Collaborated with teachers to develop engaging lesson plans tailored to diverse age groups.
- Supported children with special needs through tailored attention and care.
- Encouraged children's participation in various tasks, promoting independence and enhancing enjoyment.
- Provided regular updates to parents on children's progress and daily experiences, fostering strong communication.
- Maintained a clean, safe environment by adhering to health and safety guidelines.
- Collaborated with staff to implement curriculum changes that enhanced learning experiences.
Education
High School Diploma -
Kipp Sunnyside
Houston, TX05-2024
Skills
- Mobility device operation
- Patient advocacy
- Client management
- Client transportation services
- Safety protocols
- First aid and CPR training
- Medication management
- Vital sign monitoring
- Health monitoring
- Mobility assistance
- Personal care assistance
- Dietary meal preparation
- Housekeeping services and cleaning
- Community engagement
- Child supervision and assessment
- Team collaboration
- State regulations compliance
- Strong ethical practices
- Effective communication
- Customer interaction skills
- Time management abilities
- Problem solving techniques
- Organizational skills
- Emotional support
- Empathetic support strategies
Timeline
Wheelchair Agent
Prime Flight
08.2025 - Current
Daycare Assistant
Ivy Kids Early Learning Center
03.2024 - 08.2025
Caregiver
BFL Loving Arms LLC
03.2023 - Current
High School Diploma -
Kipp Sunnyside