Tenu Rohith Bankuru
WILMINGTON
Summary
Assistant Manager with 3 years experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of professional experience
Work History
Graduate Assistant
UNCW
Wilmington, NC
08.2025 - Current
- Coordinated efforts with industry partners at LiveOak Bank to develop and implement strategies for SBA loan programs.
- Conducted research support, compiling data and synthesizing findings for projects and publications.
Assistant Manager
State Bank of India, SBI
Hyderabad
03.2021 - 04.2024
- Oversaw daily branch operations, ensuring compliance with banking regulations and policies.
- Facilitated training sessions for new employees, enhancing team performance and service delivery.
- Developed and implemented process improvements to streamline customer service interactions.
- Analyzed customer feedback to identify areas for service enhancement and operational efficiency.
- Developed and planned activities in a specialized program area.
- Planned, organized, evaluated recreation activities at various sites.
Education
Master of Science - Data Science
University of North Carolina At Wilmington
Wilmington, North Carolina, NC12-2026
Bachelor of Science - Computer Science
GMR Institute of Technology
Razam04-2017
Skills
- Customer service
- Team leadership
- Decision-making
- Staff management
- Retail operations
Timeline
Graduate Assistant
UNCW
08.2025 - Current
Assistant Manager
State Bank of India, SBI
03.2021 - 04.2024
Master of Science - Data Science
University of North Carolina At Wilmington
Bachelor of Science - Computer Science
GMR Institute of Technology