Tsewang Chodon
Fridley,USA
Summary
Dedicated healthcare professional with certifications in Basic Life Support (BLS) and Certified Nurse Aide (CNA), supported by comprehensive training from the International Institute of Minnesota. Proven ability to deliver exceptional patient care in fast-paced environments, utilizing strong communication and interpersonal skills to foster a supportive atmosphere for patients and colleagues. Recognized for respectfulness, reliability, and a cheerful demeanor, with a steadfast commitment to teamwork while upholding confidentiality and high standards of care. Passionate about continuous professional development and eager to make a positive contribution to the healthcare field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Outreach Representative
Obsidian Forged
Bloomington, Minnesota, USA
08.2025 - 11.2025
- Assisted underserved populations in reducing electricity costs through education and resource programs using door-to-door outreach
- Built trust with clients by actively listening and addressing financial and household concerns and advocated for clients to ensure access to essential services
- Communicated complex information in a clear, supportive, and patient manner
- Maintained professionalism while working with individuals from diverse backgrounds
- Collaborated with team members to share strategies and improve overall sales performance.
Client Services and Operations Coordinator
Mehra Traders
New Delhi, India
01.2022 - 06.2025
- Oversaw the scheduling of property showings for both clients and agents.
- Updated and audited client information system to increase data access for sales team.
- Consulted with clients to support and guide them through the process of homebuying.
- Used digital tools to collaborate with agents, clients and stakeholders seamlessly in a remote-first work environment.
Personal Care Assistant (PCA)
Family Caregiver
Delhi, India
06.2020 - 02.2025
- Assisted with daily living activities (bathing, dressing, grooming)
- Helped with mobility and transfers
- Monitored health changes and communicated concerns with nurses and doctors
- Provided companionship and emotional support
- Maintained a clean and safe environment
Customer Service and Scheduling Associate
T.K. Guest House
Delhi, India
03.2020 - 12.2021
- Coordinated reservation scheduling for hotel patrons.
- Performed data entry and information inquiries to ensure guest records were updated and compliant to company standards.
- Worked closely with teammates to resolve challenges and ensure guest satisfaction.
Education
Basic Life Support (BLS) Certificate -
American Heart Association
Eagan, MN04.2026
Certified Nurse Aide (CNA) -
The State of Minnesota Nurse Aide Registry
St. Paul, Minnesota03.2026
Associate of Science - Psychology
University of Delhi
New Delhi, India07.2023
High School Diploma -
Delhi Public School
New Delhi, India07.2021
Skills
- HIPAA compliance
- Basic life support
- Patient transfers
- Patient advocacy
- Patient care - bathing, dressing, and feeding
- Vital signs monitoring
- Compassion and empathy
Certification
- CNA - Certified Nursing Assistant
- Basic Life Support (BLS) Certificate from American Heart Association Basic Life Support (CPR and AED) Program
Languages
English
Native or Bilingual
Hindi
Full Professional
Tibetan
Native or Bilingual
Timeline
Customer Outreach Representative
Obsidian Forged
08.2025 - 11.2025
Client Services and Operations Coordinator
Mehra Traders
01.2022 - 06.2025
Personal Care Assistant (PCA)
Family Caregiver
06.2020 - 02.2025
Customer Service and Scheduling Associate
T.K. Guest House
03.2020 - 12.2021
Basic Life Support (BLS) Certificate -
American Heart Association
Certified Nurse Aide (CNA) -
The State of Minnesota Nurse Aide Registry
Associate of Science - Psychology
University of Delhi
High School Diploma -
Delhi Public School