Summary
Overview
Work History
Education
Skills
Timeline
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Austin Johnson

Tequesta,Florida

Summary

Organized and dependable candidate successful at managing multiple tasks with positive outcomes. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with an enthusiastic attitude.

Overview

8
8
years of professional experience

Work History

Customer Outreach Representative

Gemaire Distributors
05.2022 - 08.2022
  • Researched complex issues across multiple databases and worked with support resources to resolve.
  • Responded to and resolved customer inquiries and issues.
  • Assisted customers in navigating websites, tools and apps to encourage and enable self-sufficiency.
  • Contacted customers and vendors to coordinate access to HVAC equipment

Sales Associate Specialist

Staples
08.2018 - 05.2022
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Teen Volunteer Coordinator

SFSHRI
07.2014 - 06.2018
  • Interviewed potential teen volunteers to find out what their goals were and which part of SFSHRI they wished to be involved with.
  • Participated in meetings to discuss new fundraising opportunities.
  • Assisted in several fundraising events for abandoned or abused Siberian Huskies to be able to placed in foster care, obtain veterinarian care and behavioral rehabilitation for potential adoption.
  • Educated potential adopters about the breed.

Education

Bachelor of Science - Organismal Biology

Florida Gulf Coast University
Fort Myers, FL
05.2023

Associate of Science - Biology

Palm Beach State College
Palm Beach Gardens, FL
05.2020

High School Diploma -

Jupiter High School
Jupiter, FL
2018

Skills

  • Team Leadership
  • Proficient in Salesforce
  • Proficient in Microsoft SharePoint and OneNote
  • Strong Verbal Communication
  • Extremely Organized
  • Customer Outreach
  • Account Management
  • Retail Merchandising Experience
  • Professional Demeanor
  • Research and Analysis
  • Sample Collection Techniques

Timeline

Customer Outreach Representative

Gemaire Distributors
05.2022 - 08.2022

Sales Associate Specialist

Staples
08.2018 - 05.2022

Teen Volunteer Coordinator

SFSHRI
07.2014 - 06.2018

Bachelor of Science - Organismal Biology

Florida Gulf Coast University

Associate of Science - Biology

Palm Beach State College

High School Diploma -

Jupiter High School

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Austin Johnson