Teodora Morales
DeFuniak Springs,FL
Summary
Driven IT Specialist with a proven track record at CDK Global, enhancing brand visibility and customer engagement through strategic marketing and comprehensive IT solutions. Expert in IT troubleshooting and information security, with a knack for increasing website traffic by over 30%. Skilled in creating compelling content and implementing targeted campaigns, demonstrating exceptional coordination and system upgrade capabilities. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Overview
3
3
years of professional experience
Work History
IT Specialist
CDK Global
01.2019 - 07.2021
- Updated spreadsheets with statistical, financial and non-financial information.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.
- Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
- Coordinated trade show presence, ensuring effective representation at industry events to generate leads and increase brand visibility.
Marketing Assistant
Step One Automotive Group
11.2018 - 12.2019
- Updated spreadsheets with statistical, financial and non-financial information.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.
- Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
- Coordinated trade show presence, ensuring effective representation at industry events to generate leads and increase brand visibility.
Education
Marketing -
Northwest Florida State College
Niceville, FL05.2018
Skills
- IT Troubleshooting
- IT Documentation
- Information Security
- Troubleshooting
- System Upgrades
Languages
Spanish
Professional Working
Timeline
IT Specialist
CDK Global
01.2019 - 07.2021
Marketing Assistant
Step One Automotive Group
11.2018 - 12.2019
Marketing -
Northwest Florida State College
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