Personable professional with experience in customer service and follow-up communications. Skilled in relationship building and time management, contributing to enhanced client satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Coach
Christ The King High School
Middle Village, NY
10.2025 - Current
Step Team Head Coach
Coordinated practice schedules to maximize team efficiency and participation.
Monitored player progress, providing feedback to improve techniques and strategies.
Fostered positive team culture through effective communication and support.
Organizing practice sessions to maximize team efficiency.
Seasonal position, it goes from late October to early March
Follow-Up Specialist
Dumbo Moving
Brooklyn, NY
07.2025 - 08.2025
Conducted follow-up communications to ensure customer satisfaction post-service.
Managed scheduling of follow-up appointments to optimize operational efficiency.
Assisted in resolving customer inquiries, enhancing overall client experience.
Maintained accurate records of follow-up interactions and outcomes for reporting purposes.