Teodoro Marquez
Scottsdale,AZ
Summary
Dynamic leader with a proven track record at Scabs Skateboards and Canvas, enhancing customer satisfaction and repeat business through expert relationship building and small business operations management. Skilled in client service and staff management, adept at fostering growth and implementing efficient business processes. Achieves significant results by leveraging both verbal communication and business planning skills. Whether it is saving lives or serving food. I am passionate about the work that I do and I am excited to start a new chapter of my life with your company and continue to be the person my dog thinks I am.
Overview
26
26
years of professional experience
Work History
Artists/Owner
Scabs Skateboards and Canvas
Phoenix, AZ
01.2014 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Create Art for private buyers or commercial acounts
- Package and ship finished art
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Electrical Processor
Goodwill
Phoenix, AZ
03.2020 - 06.2024
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Price and code merchandise
- Clean and test all electrical products
- Load and unload trucks
Behavioral Health Technician
Aurora Health Care
Tempe, AZ
06.2023 - 12.2023
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Facilitated on-site activities, support groups, and outings for clients.
- Coordinated with external community resources as necessary, ensuring seamless transitions for patients requiring additional support services upon discharge from the facility.
Behavioral Health Technician
Crossroads Inc.
Phoenix, AZ
07.2022 - 12.2022
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
- Facilitated on-site activities, support groups, and outings for clients.
- Coordinated with external community resources as necessary, ensuring seamless transitions for patients requiring additional support services upon discharge from the facility.
Lead Server
Padres Modern Mexican Cuisine
Phoenix, AZ
05.2009 - 01.2012
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Train new hires
Care Giver Supervisor
A.B.I.L.
Phoenix, AZ
01.1999 - 03.2007
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Education
High School Diploma -
Central High School
Phoenix, AZ04.1996
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Business Planning
- Business Management
- Staff Management
- Sales Leadership
- Product branding
- Customer Service
Websites
Timeline
Behavioral Health Technician
Aurora Health Care
06.2023 - 12.2023
Behavioral Health Technician
Crossroads Inc.
07.2022 - 12.2022
Electrical Processor
Goodwill
03.2020 - 06.2024
Artists/Owner
Scabs Skateboards and Canvas
01.2014 - Current
Lead Server
Padres Modern Mexican Cuisine
05.2009 - 01.2012
Care Giver Supervisor
A.B.I.L.
01.1999 - 03.2007
High School Diploma -
Central High School