Diligent and detail-oriented detention officer with a proven track record in maintaining security and order within correctional facilities. Possess strong interpersonal skills and the ability to handle challenging situations with composure. Committed to ensuring the safety and well-being of staff and inmates.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Supervisor
GardaWorld Security
Frisco, TX
03.2026 - Current
Supervised security personnel to ensure compliance with operational protocols and client requirements.
Conducted regular training sessions to enhance team performance and responsiveness to incidents.
Implemented security measures that improved incident response time and overall site safety.
Developed and maintained effective communication channels among team members for efficient operations.
Security Officer
National Protective Service/Texas Health Presbyterian
Plano, TX
10.2024 - 02.2026
Monitored security systems and access control protocols to ensure safety of premises.
Conducted regular patrols to identify and address potential security breaches.
Assisted in conflict resolution among shelter residents, promoting a peaceful environment.
Trained new staff on emergency response procedures and safety protocols.
Collaborated with local law enforcement to enhance safety measures within the facility.
Developed incident reports detailing security-related occurrences for management review.
Implemented safety drills to prepare staff and residents for emergency situations.
Evaluated and recommended improvements to existing security policies and procedures.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Detention Service Officer
Dallas County
Dallas, TX
03.2022 - 07.2024
Responsible for supervising individuals in custody, maintaining security, and monitoring inmates’ behavior. Also responsible for ensuring safety protocols are followed, documenting incidents, escorting inmates, and assisting with rehabilitation programs. Promptly and effectively conduct searches when necessary and adhere to a high standard of professional conduct while performing assigned duties.
Selected to assist with implementation of self-defense training for new employees.
Detention Service
Collin County
McKinney, TX
11.2021 - 02.2022
Regularly supervised inmates, maintained security for inmates and staff, monitored inmates’ behavior during various rehabilitation programs. Distributed food and medications to inmates, escorted inmates to court and doctor appointments when needed. Enforced visitors’ policies, procedures, and dress code. Kept an account for all inmates housed in the Collin County facility.
Trusted with training and evaluating new employees.
Utilities Meter Reader
City of Irving
Irving, TX
09.2020 - 11.2021
Collected data from various meters, such as water, gas, or electricity meters. Duties included visiting residential or commercial locations, recorded meter readings and any irregularities or issues. Also thoroughly investigated interruptions to meters and documented findings. Performed additional duties upon request and assisted management and leadership with administrative duties when needed.
Recognized for exceptional teamwork by Team Lead.
Security Officer
Presbyterian Night Shelter
Fort Worth, TX
11.2019 - 07.2020
Responsible for monitoring surveillance systems, patrolling premises, and enforcing safety regulations. Responded to emergencies and reported all incidents with great accuracy. Controlled access points, inspected and secured facilities, and collaborated with law enforcement when necessary. Promptly responded to complaints regarding visitors and patients. Also provided supervision for at-risk patients when necessary.
Trained new hires employees on policies and procedures.
Correctional Officer
Texas Department of Criminal Justice
Tennessee Colony, TX
01.2018 - 11.2019
Performed routine correctional work involving the care and custody of inmates. Work involved the direct supervision of inmate work groups in their daily assigned duties; prevented escapes; and maintained discipline in conformance with strict rules, regulations, and standard operating procedures. Worked under moderate supervision with limited latitude for the use of initiative and independent judgment.
Recognized for going over and beyond to assist staff & inmates.
Assistant Manager
Convoy Solutions
Dallas, TX
01.2015 - 11.2019
Supported the day-to-day operations of the business. Assisted the manager with invoicing and administrative duties. Trained new employees in handling customers payments and balancing accounts. Created schedules, worked with manager and director to create team goals, and enforced disciplinary actions when needed.
Team was recognized for consistently meeting goals month over month.
Education
High School Diploma - undefined
Scurry Rosser High School
Scurry, TX
05.2002
Skills
Attention to Detail
Microsoft Word & Excel
Data Processing
Risk Management
Inspections
Management/Team Lead
Reporting and Analysis
Mentor and Training
Safety Monitoring
CCTV monitoring
Daily incident reporting
Staffing and scheduling
Emergency response
Safety and security regulations
Skilled in conflict resolution
Personnel supervision
Emergency management
Security screening
Report analysis
Access control
Surveillance
Incident investigation
Policy enforcement
Security planning
Site visits
Relationship building and management
Certification
Construction project management
Osha 10
Timeline
Security Supervisor
GardaWorld Security
03.2026 - Current
Security Officer
National Protective Service/Texas Health Presbyterian