Teoni-Rose Givens
Falmouth
Summary
- Hardworking volunteer with a strong background assisting a non-profit organization. Dedicated and adaptable when tackling various duties and offering help to others. Upbeat and enthusiastic when accepting instructions with accurate follow through.
- Hardworking and passionate job seeker with good organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.
Experienced in coordinating patient care activities, ensuring efficient transitions between healthcare providers and departments. Managed patient appointments and scheduling, optimizing operational efficiency while maintaining accurate medical records and insurance information. Demonstrated strong communication skills by facilitating interactions between patients and healthcare staff, addressing inquiries, and resolving concerns in compliance with HIPAA regulations. Proven ability to perform administrative tasks effectively, including data entry and insurance verification, contributing to smooth healthcare operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Allergy and Asthma Associates
Portland
12.2023 - 10.2025
- Coordinated patient care activities, ensuring seamless transitions between healthcare providers and departments
- Managed patient appointments, scheduling procedures, and coordinating with medical staff to optimize efficiency
- Maintained accurate and up-to-date patient records, including medical history, treatment plans, and insurance information
- Provided exceptional customer service by addressing patient inquiries, resolving concerns, and ensuring satisfaction
- Facilitated communication between patients and healthcare providers to ensure effective delivery of care
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information at all times
- Performed administrative tasks such as data entry, billing coordination, insurance verification for smooth operations
Receptionist
Blind Pig Barber Company
South Portland
01.2025 - 03.2025
- Greeted clients in a professional manner
- Built strong rapport's with the owner, coworkers, and then the clients
- Made drinks
- Cleaned and did laundry
- Cashed out the barbers
- Counted money in the safe
- Helped with restocking the drinks
- Opened and closed the shop as a whole
Education
High School Diploma -
Keystone High School
Knox, PASkills
- Medical administrative support
- Improving customer support response time
- Administrative experience
- Phone communication
- Recordkeeping and Confidentiality
- Office management
- Patient care coordination
- Appointment scheduling
- Medical record management
- Insurance verification
- HIPAA protocol adherence
- Vendor relationship management
Certification
- CPR Certification
- Driver's License
Timeline
Receptionist
Blind Pig Barber Company
01.2025 - 03.2025
Patient Care Coordinator
Allergy and Asthma Associates
12.2023 - 10.2025
High School Diploma -
Keystone High School