Hardworking Stagehand with expertise in technical setup and set construction. Exemplary physical stamina and lift capacity of up to 50 pounds. Team player with excellent listening and communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Stagehand
Rhino Staging & Events Production
07.2022 - Current
Stored, loaded and unloaded set pieces and technical equipment for daily performances.
Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
Managed inventory of props, costumes, and supplies to ensure availability for scheduled performances.
Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
Reduced downtime between scene changes through careful planning of necessary equipment movements.
Assisted in all technical and practical effect setup for concert and trade show performances and broke down all equipment at close of each show.
Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
Troubleshot technical issues with lighting and sound systems to prevent delays or disruptions during shows.
Ensured timely completion of all tasks for seamless transitions between scenes during live performances.
Security Officer
DTA Security
01.2022 - Current
Checked and verified photo identification prior to granting facility access.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Customer Service Representative
Bank Of America
08.2019 - 12.2021
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services, and company information.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Brand Ambassador
Dakota Staffing
08.2015 - 07.2019
Showed understanding of customer's personal style and preferences when offering product advice.
Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Communicated product information with confidence and educated consumers about company.
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
Educated consumers about product benefits, leading to increased interest and sales conversions.