Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tequila Simmons

Katy,TX

Summary

Dynamic tax preparer with expertise from Jackson Hewitt, recognized for enhancing client satisfaction through efficient tax filing and strong relationship development. Proven ability to analyze financial records and educate clients on tax strategies, ensuring compliance and maximizing deductions. Committed to maintaining confidentiality and delivering exceptional service under pressure.

Overview

12
12
years of professional experience

Work History

Sales Associate

Family Dollar
05.2023 - 08.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Tax Preparer

Jackson Hewitt
10.2023 - 04.2025
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Educated clients on tax planning strategies, helping them save money in future years.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.

Sales Associate

Goodwill Industries Of Houston
01.2021 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Front Desk Receptionist

Days Inn Hotel
05.2016 - 03.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Janitorial Lead

Bone And Joint Center
08.2013 - 02.2016
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Streamlined inventory management with systematic organization of cleaning supplies and equipment.
  • Maintained a safe work environment through regular inspections and adherence to safety protocols.

Education

English

Glen Oaks High
Baton Rouge, LA
05.1996

Skills

  • Efficiency in organization
  • Document management
  • Tax filing expertise
  • Financial record keeping
  • Client relationship development

Timeline

Tax Preparer

Jackson Hewitt
10.2023 - 04.2025

Sales Associate

Family Dollar
05.2023 - 08.2024

Sales Associate

Goodwill Industries Of Houston
01.2021 - 03.2023

Front Desk Receptionist

Days Inn Hotel
05.2016 - 03.2022

Janitorial Lead

Bone And Joint Center
08.2013 - 02.2016

English

Glen Oaks High

Similar Profiles

CREATE PROFILE