TEQUILLA MORGAN
Bowdon,GA
Summary
Customer-focused professional with experience in customer service, administrative support, quality assurance, and fast-paced production environments. Skilled in resolving customer concerns, handling transactions, maintaining accurate records, and delivering exceptional service experiences. Strong communication, problem-solving, and multitasking abilities with a proven track record of supporting team operations and maintaining professionalism in high-volume settings.
Overview
11
11
years of professional experience
Work History
Quality Assurance Coordinator
Pharmavite LLC
Newnan, GA
11.2024 - Current
- Communicate with cross-functional teams to resolve quality and operational issues efficiently.
- Maintain detailed documentation and reports with a high level of accuracy.
- Support daily operations in a fast-paced environment while meeting strict deadlines.
- Assist with investigations and process improvements to enhance workflow efficiency.
Machine Operator
Southwire Company
Carrollton, GA
05.2022 - 08.2024
- Maintained accurate production records and communicated updates to supervisors and team members.
- Worked in a fast-paced environment while ensuring quality and efficiency standards were met.
- Collaborated with team members to resolve operational issues and improve productivity.
- Demonstrated strong attention to detail and time management skills.
Builder
Honda Lock
Bremen, GA
05.2019 - 05.2022
- Worked collaboratively with team members to meet daily production goals.
- Followed detailed instructions and maintained accuracy in all assigned tasks.
- Supported quality standards and ensured customer expectations were met.
Customer Service Representative
Honey Baked Ham
Carrollton, GA
06.2016 - 02.2019
- Provided exceptional customer service by assisting customers with orders, inquiries, and issue resolution.
- Processed transactions accurately and efficiently in a high-volume retail environment.
- Maintained positive customer relationships and ensured a welcoming customer experience.
- Assisted with scheduling, inventory updates, and store operations during peak business periods.
Quality Inspector
12 For Life Southwire
Carrollton, GA
02.2015 - 05.2016
- Maintained detailed inspection records and communicated findings to supervisors.
- Demonstrated strong organizational and problem-solving skills in a team environment.
- Supported operational efficiency through accurate reporting and documentation.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Skills
- Customer Service & Client Support
- Communication & Interpersonal Skills
- Problem Solving & Conflict Resolution
- Data Entry & Recordkeeping
- Cash Handling & Transactions
- Microsoft Office (Word, Excel, Outlook)
- Team Collaboration
- Time Management & Multitasking
- Administrative Support
- Attention to Detail
Timeline
Quality Assurance Coordinator
Pharmavite LLC
11.2024 - Current
Machine Operator
Southwire Company
05.2022 - 08.2024
Builder
Honda Lock
05.2019 - 05.2022
Customer Service Representative
Honey Baked Ham
06.2016 - 02.2019
Quality Inspector
12 For Life Southwire
02.2015 - 05.2016
Bachelor of Science - Business Administration
Colorado Technical University