Te'quisha Farrow
Greenville,NC
Summary
Experienced and certified Medical Assistant with a proven track record of success in both clinical and administrative capacities within healthcare environments. Skilled in patient care, vital sign assessment, and medication administration, prioritizing patient education and compliance. Demonstrated leadership abilities in coordinating care and fostering collaboration with healthcare teams for optimal patient outcomes. Certified in Basic Life Support and Electronic Health Records, dedicated to providing top-notch healthcare services.
Healthcare professional with expertise in coordinating and managing patient care. Proven track record of integrating care plans across multidisciplinary teams, fostering strong collaboration to achieve optimal patient outcomes. Known for adaptability to changing needs and reliability in delivering excellent service.
Overview
12
12
years of professional experience
Work History
Care Coordinator/ Certified Medical Assistant
ECU Health Infectious Disease
04.2023 - Current
- Knowledge of basic nursing technique and medical terminology.
- Use nursing knowledge and medical terminology to coordinate client laboratory appointments.
- Monitor medical providers clinic appointment schedules to identify upcoming client's appointments.
- Review medical record of clients with upcoming medical providers clinic appointments and identify what laboratory test a client needs prior to the appointment.
- Use clinic protocols to schedule laboratory test within ASC clinic or at regional LabCorp office.
- Work with Regional LabCorp offices to ensure a seamless process to get laboratory test ordered and lab results sent to Adult Specialty Care clinic.
- Do lab appointment client reminder calls to improve lab appointment attendance and monitor no-show and canceled appointment.
- Assist the nursing team in making nursing assessment according to their scope of practice and by written protocols.
- Handle prescription renewals for medications.
- Assist the phlebotomist in getting client's lab drawn in the Adult Specialty Care clinic.
- Reviewing and analyze Lab utilization reports to maximize the number of clients that get labs drawn prior to medical care visit.
- Monitoring the number and percent of labs drawn prior to the medical appointment to improve clinic visit.
- Independently identify problems, decide appropriate solution, and assume responsibility for managing the result of the decision.
- Communicate both verbally and in writing the outcome of Lab coordination efforts and work effectively within a multidisciplinary team.
Certified Medical Assistant
ECU Physicians
03.2020 - 08.2023
- Roomed adult patients for cardiologists and endocrinologists; obtain comprehensive histories and update Epic EHR.
- Assisted with in-office procedures including EKGs, insulin injections, glucose monitoring, and Holter monitor checks.
- Coordinated referrals, imaging orders, and follow-up visits across specialty departments.
- Educated patients on medication adherence, chronic disease management, and lifestyle modifications.
- Handle prescription renewals and prior authorizations for diabetes and thyroid medications.
- Ensured accurate communication between patients and providers regarding lab results and treatment plans.
- Maintained CLIA compliance and prepared for inspections by ensuring quality control standards are met.
- Assist the nursing team in making nursing assessment according to their scope of practice and by written protocols.
- Independently identify problems, decide appropriate solution, and assume responsibility for managing the result of the decision.
- Communicate both verbally and in writing the outcome of Lab coordination efforts and work effectively within a multidisciplinary team.
Certified Medical Assistant
FastMed Urgent Care
04.2019 - 02.2020
- Supported physicians and medical staff in clinical procedures, patient preparation, and documentation.
- Assisted with splinting, wound care, administering injections and medication.
- Perform phlebotomy, EKGs, and other diagnostic procedures according to clinical protocols.
- Collected patient histories, vital signs, and administered injections and immunizations.
- Coordinated lab testing with external facilities and ensured timely follow-up with patients.
- Performed radiologic exams following physician orders and protocols.
- Ensured compliance with radiation safety procedures and proper shielding techniques.
- Assisted with front-desk duties including appointment scheduling and insurance verification.
- Managed daily laboratory operations including sample collection, labeling, testing coordination, and result tracking.
- Maintained CLIA compliance and prepared for inspections by ensuring quality control standards are met.
- Liaise with physicians and lab technicians to prioritize test orders and address abnormal results promptly.
- Ensured lab inventory is fully stocked and organized; place supply orders to avoid disruptions.
- Trained new staff on lab safety procedures and use of EMR systems (e.g., Epic, Cerner).
Developmental Technician I
Caswell Developmental Center
06.2017 - 12.2017
- Provide compassionate care and supervision for adults with intellectual and developmental disabilities in a group home setting.
- Assist clients with activities of daily living (ADLs), including hygiene, meals, and mobility.
- Implement behavior support strategies and monitor for changes in health or behavior.
- Document daily activities, incidents, and progress toward individual goals.
- Collaborate with nurses, therapists, and case managers to ensure continuity of care.
- Assisted with transportation of clients to daily activities, classes, and appointments.
Food Service Technician
Economic Improvement Council
08.2015 - 05.2017
- Prepared and served breakfast, lunch, and snacks to children aged 3 to 5, following USDA nutrition guidelines.
- Maintained cleanliness and sanitation of kitchen, equipment, and dining areas.
- Monitored food temperatures and storage procedures in compliance with health regulations.
- Kept accurate records of meals served and food inventory.
- Assisted with classroom delivery of meals and helped teachers promote positive eating habits.
- Assisted educational staff as needed in the classrooms.
- Followed strict sanitation standards to ensure student safety.
- Worked efficiently in a fast-paced environment serving meals daily.
- Train and supervise cooks, volunteers, and substitutes.
- Maintained and prepared requisition forms for purchase of food supplies and janitorial supplies.
Sales Associate
JC Penney Stores
05.2013 - 06.2015
- Greet and assist up to 100+ customers daily, helping them locate items and make purchasing decisions.
- Helped customers choose window treatments, cookware, kitchen accessories, bedding, and seasonal home décor that match their needs and style preferences.
- Operated POS system for purchases, returns, and price adjustments.
- Monitored inventory levels, processed stock deliveries, and restocked shelves.
- Provided personalized service to boost customer satisfaction and sales.
- Trained incoming sales associates on store protocols and procedures.
Education
Medical Assisting Degree -
Edgecombe Community College
Rocky Mount, NC05.2019
Skills
- Culinary preparation
- Point of sale operation
- Client support
- Proficient in administrative tasks
- Proficient in computer applications
- Professional phone communication
- Team leadership
- Strong verbal communication
- Prioritization and scheduling
- Certified in CPR
Timeline
Care Coordinator/ Certified Medical Assistant
ECU Health Infectious Disease
04.2023 - Current
Certified Medical Assistant
ECU Physicians
03.2020 - 08.2023
Certified Medical Assistant
FastMed Urgent Care
04.2019 - 02.2020
Developmental Technician I
Caswell Developmental Center
06.2017 - 12.2017
Food Service Technician
Economic Improvement Council
08.2015 - 05.2017
Sales Associate
JC Penney Stores
05.2013 - 06.2015
Medical Assisting Degree -
Edgecombe Community College
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