Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ter Yang

Saint Paul,MN

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Direct Care Professional

ACR Homes
Minneapolis, MN
01.2024 - Current
  • Provided emotional support and encouragement to clients.
  • Facilitated group activities to promote socialization among clients.
  • Assisted clients in developing daily living skills, such as hygiene, cooking, and laundry.
  • Monitored client behavior and documented any changes in condition or attitude.
  • Developed individualized care plans for each client based on their needs.
  • Attended team meetings with other healthcare professionals to discuss case progress.
  • Observed client interactions and reported any concerns to the supervisor.
  • Administered medications following established protocols and guidelines.
  • Maintained accurate records of client care services provided according to agency standards.
  • Performed household tasks, such as light housekeeping, meal preparation, grocery shopping.

Lead Server

The Waters Of White Bear Lake
White Bear Lake, MN
01.2022 - Current
  • Managed staff of 6 servers, delegating tasks and ensuring timely completion.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Developed and implemented standard operating procedures for the restaurant's dining room operations.
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Maintained cleanliness in the dining room by wiping down tables, chairs, and other surfaces between seating's.
  • Verified accuracy of bills before presenting them to customers.
  • Enforced health regulations concerning food handling, storage, sanitation practices.
  • Provided exceptional service to high volume of daily customers.

Education

Bachelor of Science - Nursing

Concordia University, St. Paul
Saint Paul, MN
05-2027

Skills

  • Relationship Building
  • Team building
  • Interpersonal Communication
  • Organization and Time Management
  • Basic Math
  • Data Management

Timeline

Direct Care Professional

ACR Homes
01.2024 - Current

Lead Server

The Waters Of White Bear Lake
01.2022 - Current

Bachelor of Science - Nursing

Concordia University, St. Paul
Ter Yang