A jewelry professional with experience in appraisals, sales, and buying. Brings a wealth of knowledge in jewelry history, jewelry makers, styles, gemstones, and gemological testing. Known for rapid and meticulous work, excellent communication skills, and a yearning for learning.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Jewelry Valuation Specialist
Enservio
01.2025 - Current
Provide jewelry and watch valuation and appraisal services.
Research and formulate retail replacement values for jewelry and watches for insurance purposes.
Collaborate with Claims Managers and policyholders to obtain necessary details to accurately appraise jewelry pieces and watches.
Confidently navigate through numerous processes, tasks, and actions required to complete appraisal assignments.
Consistently and accurately complete assignments in under half of the time allotted per assignment.
Flex into the Operations and Furniture Valuations departments when the workload deems it necessary.
Log time for customer billing while being mindful of budgeting.
Respond appropriately and professionally to both internal and external stakeholders.
Organize research and assignments to be able to confidently defend valuations and findings to insurance adjusters and policyholders.
Work independently while also maintaining excellent and collaborative working relationships with co-workers and supervisors.
Jewelry Sales, Consulting, & Manager
Vagabond Antique and Estate Jewelry Inc.
05.2011 - 07.2024
Created, ran, and managed online retail stores and social media on Instagram, Etsy, Shopify, and eBay to sell antique and fine jewelry, art, and antiques.
Maintained all client relationships, with about 80% becoming repeat customers.
Sold investment-quality, fine, antique jewelry in person, over messaging services, and online, with an at least 60% increase in sales per year.
Created a client database to be able to recommend future items to clients based on their personal preferences and economic position.
Determined time period, hallmarks, style, and craftsmanship of antique jewelry and used gemological tests and instruments to determine species of gemstones and their weights.
Pioneered a jewelry concierge service, successfully creating standing orders for antique jewelry pieces.
Sourced and purchased undervalued antique and estate jewelry from pawn shops and fine jewelry stores.
Responsible for all invoicing, packaging, and shipping.
Oversaw all jewelry repairs, stone setting, and ring sizing.
Responsible for photographing jewelry and writing copy for all social media and store posts.
Jewelry Sales & Buyer
Urban Treasures
05.2010 - 05.2011
Evaluated precious metals using an acid test kit to determine the type of metal and its content percentage in jewelry.
Followed the precious metals markets and their trends to formulate the correct buying price for precious metals and jewelry.
Followed California state laws and regulations when buying jewelry and precious metals over the counter.
Responsible for merchandising fine jewelry, art, antiques, and collectibles into beautiful displays that increased retail sales.
Became knowledgeable in jewelry, art, antiques, and collectibles to confidently sell to the public and into the wholesale marketplace.
Education
Bachelor of Arts - Psychology
California Southern University
Irvine
05-2022
Skills
Jewelry valuations and appraisals
Gemstone identification
Expertise in jewelry history and jewelry knowledge
Luxury sales expertise
Certification
Diamonds and Diamond Grading Certificate from the Gemological Institute of America.
Timeline
Jewelry Valuation Specialist
Enservio
01.2025 - Current
Jewelry Sales, Consulting, & Manager
Vagabond Antique and Estate Jewelry Inc.
05.2011 - 07.2024
Jewelry Sales & Buyer
Urban Treasures
05.2010 - 05.2011
Bachelor of Arts - Psychology
California Southern University
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