Tera Howard
Celebration Village
Martinsburg, WV ,WV
3
years of professional experience
Work History
Residential Aide
6 Months- Assisted residents with daily living activities while maintaining dignity, comfort, and safety.
- Monitored resident conditions and reported changes promptly to nursing staff.
- Supported meal service, personal care routines, and room readiness for residents.
- Documented resident observations accurately according to care procedures and facility standards.
Unarmed Security Officer
2 Years 6 Months- Monitored premises to deter unauthorized access and suspicious activity.
- Patrolled assigned areas and identified safety hazards requiring immediate attention.
- Verified visitor credentials and maintained accurate entry and exit logs.
- Responded calmly to incidents, following post orders and escalation procedures.
- Conducted routine security checks to ensure doors, gates, and equipment remained secure.
- Communicated professionally with staff, visitors, and emergency responders during security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
Timeline
Residential Aide
Celebration Village
05.2026 - CurrentRead More
Unarmed Security Officer
The Cogar Group
11.2023 - 05.2026Read More