Tera Kozel

• Creates specialty cocktails reflecting the Island Vibe
• Knowledgeable in a diverse drink selection
• Uses GMS & handles all gaming transactions
• Follows proper protocols for Health Department
• Maintains exceptional appearance of bar
• Entertains local & tourist clientele
• Promotes crafted cocktails & events on socials.

• Provides food & drink to gaming patrons
• Handles GMS transactions / maintains counted bank / comping policy
• Cashes out customers on gaming machines / cash advances / markers
• Journals progressives & markets jackpots on social media
• Cleans, organizes, & maintains professional bar.

• Served beverages on the casino gaming floor & lounges
• Assisted guests in regards to high-end liquor and wine selection
• Trained new servers on proper Poker Room service & company policies
• Maintained control of a high-stress environment
• Informed guests of resort amenities & directions as requested.

• Recruiter

Highly skilled Recruiter with 10 plus years of experience in developing and executing targeted sourcing strategies resulting in a 30% increase in qualified candidates and a 25% reduction in time-to-hire. Proven track record in conducting interviews with a 70% offer acceptance rate. Collaborative and result-driven.

• Trainer

Constructed and implemented a career growth procedure for internal staff to transition to the consultant career path.

• Collaborated with the Managing Directors to develop competency-based training infrastructures by job title.
• Bartender in both service bars & Lounges in Casino
• POS/Micros system (cash/credit/suite) transactions
• Ability to upsell
• Followed proper protocols concerning pour methods & comping policy
• Maintained bar inventory
• Followed all health code regulations
• Supervised barbacks & liquor runners / fostered teamwork
• Viewed as a leader by peers and management / takes initiative to resolve guest issues.

• Bartender in both service & front bars at Resort Pools.